/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.DynamicFieldDBContainer{background-color:var(--colBGLight);border:1px solid var(--colBGDark);-moz-box-shadow:inset 1px 1px 5px var(--colBGDark);-webkit-box-shadow:inset 1px 1px 5px var(--colBGDark);box-shadow:inset 1px 1px 5px var(--colBGDark);padding:5px 7px 10px 6px;width:60%;position:relative;-moz-border-radius:2px;-webkit-border-radius:2px;border-radius:2px;margin-top:5px}.DynamicFieldDBContainer>div{margin-top:5px}.DynamicFieldDBContainer .ResultElementText{width:89%;margin-left:7px}.DynamicFieldDBContainer .ResultElementText{transition:background-color 1s ease,border 1s ease}.DynamicFieldDBContainer .ResultElementText.MainCustomer{background-color:var(--colBGLightMedium);border:1px solid var(--colBGMedium)}.DynamicFieldDBContainer .ResultElementText.Radio{width:84%;margin-left:0}#EntityUpdate .ValueRow.Card{display:block;float:left;background:var(--colBGLightMedium);padding:15px;width:260px;box-shadow:1px 1px 0 var(--colBGDark);position:relative;margin-right:10px;margin-bottom:10px;border:1px solid var(--colBGMediumDark)}#EntityUpdate .ValueRow.Card .RemoveButton{position:absolute;top:0;right:0;background:#fff;width:25px;line-height:25px;text-align:center;color:var(--colTextLight);transition:all ease .3s}#EntityUpdate .ValueRow.Card .RemoveButton:hover{color:var(--colTextMedium)}#EntityUpdate .ValueRow.Card label{display:block;margin-top:5px}#EntityUpdate .ValueRow.Card label:first-child{margin-top:0}#EntityUpdate .ValueRow.Card input[type=text]{width:100%!important;box-sizing:border-box}#EntityUpdate .ValueRow.Card label.CheckboxLabel{margin-top:10px}#EntityUpdate .ValueRow.Card label.CheckboxLabel + label.CheckboxLabel{margin-top:5px}#EntityUpdate .ValueRow.Card div.InputField_InputContainer,#EntityUpdate .ValueRow.Card div.InputField_Container{width:100%}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media all{html,body,div,span,applet,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,a,abbr,acronym,address,big,cite,code,del,dfn,em,font,img,ins,kbd,q,s,samp,small,strike,strong,sub,sup,tt,var,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table,caption,tbody,tfoot,thead,tr,th,td,hr{margin:0;padding:0;border:0;outline:0;font-weight:inherit;font-style:inherit;font-size:100%;font-family:inherit;vertical-align:baseline;background-image:none;direction:inherit}body{line-height:1;color:var(--colTextDark);background:var(--colBGLight);text-align:left;margin:0;padding:0}ol,ul{list-style:none}table{border-collapse:collapse;border-spacing:0}caption,th,td{text-align:left;font-weight:normal}.RTL caption,.RTL th,.RTL td{text-align:right}blockquote:before,blockquote:after,q:before,q:after{content:""}blockquote,q{quotes:"" ""}a{text-decoration:none}strong{font-weight:bold}select{margin-top:-1px}*:visited{color:#001bff;color:var(--colTextLink)}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{:root{--colMainDark:#00023c;--colMainLight:#000099;--colMainHover:#001bff;--colBGElement:#fff;--colBGLight:#f7f7f9;--colBGLightMedium:#eeeef2;--colBGMedium:#e5e5eb;--colBGMediumDark:#cdcdd8;--colBGDark:#bfc0ce;--colTextLight:#7f809d;--colTextMedium:#54557c;--colTextDark:#00023c;--colTextErr:#ea2400;--colTextWarn:#f5af36;--colTextLink:#001bff;--colHighlight:#fef235;--colNotifyOK:#c4cdfa;--colNotifyWarn:#fffccc;--colNotifyErr:#f9bcb2;--colHoverLight:#fffccc;--colHoverDark:#fef235;--colShadowDark:rgba(0,2,71,.16)}body{font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px;text-align:left;position:relative}.RTL{text-align:right;direction:rtl}#ViewModeSwitch{margin:5px 0}#AjaxErrorDialog{display:none}#AjaxErrorDialogInner{width:550px;text-align:center}#AjaxErrorDialogInner .Icon{text-align:center;display:block;width:30px;height:30px;margin:0 auto 20px auto;line-height:30px;border-radius:50px;background:var(--colHighlight);color:#fff;transition:background 2s ease;float:none}#AjaxErrorDialogInner .Icon + p{margin:0 auto 5px auto;width:90%}#AjaxErrorDialogInner .Icon i{font-size:18px;vertical-align:middle;margin-top:-3px}#AjaxErrorDialogInner .CommunicationError .Icon{background:#b8384e}#AjaxErrorDialogInner .Icon.Green{background:green}#AjaxErrorDialogInner .FullErrorMessage{color:red;margin:5px 0}.DialogWaiting{text-align:center}.DialogWaiting p{padding:10px 10px 10px 10px}.Dialog .InnerContent .Waiting{display:none;position:absolute;left:0;top:0;height:100%;width:100%;text-align:center;background:#fff;z-index:999;line-height:100%}.Dialog .InnerContent .Waiting i{font-size:14px;position:absolute;top:50%;margin-top:-7px;left:50%;margin-left:-7px}.PrintOnly{display:none}.Hidden{display:none}.Invisible{visibility:hidden}.ARIAAlertMessage{position:absolute!important;left:-10000px;right:auto;top:-10000px}.RTL .ARIAAlertMessage{left:auto;right:-10000px}#UIElementPool{display:none}a{text-decoration:none;color:#001bff;color:var(--colTextLink)}a:hover,a:focus{color:var(--colTextDark)}h1{font-size:16px;font-weight:bold;margin-bottom:15px}h2{font-size:14px;color:var(--colTextMedium);margin-bottom:10px}h3{font-size:14px;color:var(--colTextDark);margin-bottom:5px}h4{color:var(--colTextDark);margin-bottom:5px;font-weight:bold}h5{color:var(--colTextDark);margin-bottom:5px}p{line-height:1.3em}code{font-family:monospace}strong{font-weight:bold}em{font-style:italic}ul.Default{list-style-type:square;margin:5px 0;padding-left:20px}ul.Default li{line-height:130%;margin-bottom:3px}dl{margin:5px 0}dt{font-size:13px;font-weight:bold;line-height:1.3em;margin-top:5px}dd{line-height:1.3em;margin-left:15px;margin-right:0}.RTL dd{margin-left:0;margin-right:15px}.Center{text-align:center}.Left{text-align:left}.FloatLeft{text-align:left}.Right{text-align:right}.FloatRight{float:right}.Error{color:var(--colTextErr)}.Warning{color:var(--colTextWarn)}.Notice{color:var(--colTextDark)}.Confirmation{color:#069d07}.Small{font-size:90%}.ErrorBox,.SuccessBox{display:block;padding:5px 8px 4px;cursor:default}.ErrorBox.Hidden,.SuccessBox.Hidden{display:none}.ErrorBox{color:var(--colTextMedium);background:var(--colNotifyErr)}.SuccessBox{color:#FFF;background:var(--colNotifyOK)}.ErrorBox span a,.SuccessBox span a{color:var(--colTextMedium);border-bottom:1px solid rgba(255,255,255,.5);transition:all ease .2s}.ErrorBox span a:hover,.SuccessBox span a:hover{border-color:var(--colTextLight)}div.DnDUploadBox{overflow-y:hidden;width:622px;padding:0!important}div.DnDUpload{border:1px solid var(--colBGDark);border-radius:10px;color:var(--colTextLight);min-height:60px;text-align:center;position:relative;margin-bottom:5px;max-width:622px;box-sizing:border-box;background-color:white}span.ReadyForUpload{padding:30px 0 5px;display:block}div.DnDUpload:focus{border-color:var(--colTextDark);color:var(--colTextDark)}input.AjaxDnDUpload.Error + div.DnDUpload{color:var(--colTextErr);border-color:var(--colTextErr)}div.DnDUpload.DragOver{border-style:dashed;background:var(--colBGMediumDark);color:var(--colTextMedium)}div.DnDUpload i{position:absolute;top:10px;left:50%;margin-left:-10px;font-size:20px;margin-bottom:10px}div.DnDUpload i.fa-spinner{display:none}div.DnDUpload.Uploading i.fa-download{display:none}div.DnDUpload.Uploading i.fa-spinner{display:block}div.DnDUpload .UploadRunning{display:none}div.DnDUpload.Uploading .ReadyForUpload{display:none}div.DnDUpload.Uploading .UploadRunning{display:block}.AttachmentListContainer{position:relative;max-width:622px}.AttachmentListContainer .Busy{position:absolute;left:0;width:100%;height:100%;top:0;background:rgba(255,255,255,.5);text-align:center;box-sizing:border-box;display:none}.AttachmentListContainer .Busy i{vertical-align:middle;line-height:100%;position:absolute;top:50%;font-size:20px;margin-top:-10px}table.AttachmentList{clear:none;margin-bottom:10px;margin-top:0;max-width:622px;table-layout:fixed}table.AttachmentList .Filename{width:40%;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}table.AttachmentList .Progress{display:block;height:4px;margin:3px 0;background:var(--colHighlight);width:0}table.AttachmentList .Filetype{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}table.AttachmentList .Filesize{width:15%}table.AttachmentList .Delete{width:15px;text-align:center}table.AttachmentList .AttachmentDelete:focus i{color:var(--colTextDark)}table.AttachmentList.DataTable thead th{line-height:12px}.InvisibleText{width:0;height:0;display:inline-block;text-indent:-9999px;white-space:nowrap;position:absolute!important}a.DisabledLink{pointer-events:none;cursor:default}.Spacing{margin:13px}.SpacingTop{margin-top:13px}.SpacingTopSmall{margin-top:8px}.SpacingTopLarge{margin-top:89px}.SpacingBottom{margin-bottom:13px}.SpacingBottomMedium{margin-bottom:34px!important}.SpacingBottomLarge{margin-bottom:89px}.SpacingLeft{margin-left:10px}.SpacingRight{margin-right:10px}.Indent{padding-left:13px!important}.CenterBox{margin-left:auto!important;margin-right:auto!important}.AsBlock{display:block}.Clear{float:none!important;clear:both!important}.ClearNone{clear:none!important}.ClearLeft,.RTL .ClearRight{float:none!important;clear:left!important}.ClearRight,.RTL .ClearLeft{float:none!important;clear:right!important}.MainBox{position:relative;padding:16px 10px 7px 10px}.RTL .MainBox{padding:4px 8px 8px 16px}.OverviewBox{position:relative}.MainBox>h1{margin:0;padding:10px 8px 15px 8px;position:relative}.MainBox>.AsteriskExplanation{padding-left:8px;margin-bottom:10px}.RTL .MainBox>.AsteriskExplanation{padding-left:0;padding-right:8px}.AsteriskExplanation{color:var(--colTextLight)}.MainBox.FormScreen>h1,.MainBox.FormScreen>.AsteriskExplanation{margin-left:24%}.MainBox.FormScreen.NoSidebar>h1,.MainBox.FormScreen.NoSidebar>.AsteriskExplanation{margin-left:30%}.RTL .MainBox.FormScreen>h1,.RTL .MainBox.FormScreen>.AsteriskExplanation{margin-right:24%}.RTL .MainBox.FormScreen.NoSidebar>h1,.RTL .MainBox.FormScreen.NoSidebar>.AsteriskExplanation{margin-right:30%}.OverviewBox>h1{margin:10px 0;padding:8px 11px 7px;position:relative}.BreadCrumb{list-style-type:none;margin:0 2px 15px 0;padding:7px 15px 4px 0;background:var(--colBGLight);position:relative;padding-left:0;padding-right:15px;overflow-y:hidden;overflow-x:auto;white-space:nowrap;box-shadow:1px 1px 0 var(--colShadowDark)}.RTL .BreadCrumb{padding-right:10px;padding-left:15px}.BreadCrumb li{display:inline-block;margin:0 2px 0 2px;padding-left:35px;color:var(--colTextMedium);position:relative;white-space:nowrap;vertical-align:middle}.BreadCrumb li>a,.BreadCrumb li>span{line-height:14px;display:inline-block;padding:0 2px 3px 2px}.BreadCrumb li:first-child{padding-left:20px}.BreadCrumb li:first-child a i{font-size:16px;color:var(--colTextMedium)}.BreadCrumb li:first-child a:hover i{color:var(--colTextDark)}.RTL .BreadCrumb li{padding-left:0;padding-right:35px}.RTL .BreadCrumb li:first-child{padding-right:20px}.BreadCrumb li:first-child:after,.BreadCrumb li:first-child:before{display:none}.BreadCrumb a{color:var(--colTextDark);position:relative}.BreadCrumb a:after{position:absolute;left:0;width:0;content:"";bottom:0;border-bottom:1px solid var(--colBGDark);transition:all ease .3s}.BreadCrumb a:hover:after,.BreadCrumb a:focus:after,.BreadCrumb a:active:after{width:100%}.BreadCrumb li:before,.BreadCrumb li:after{top:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;border-width:22px;margin-top:-24px}.BreadCrumb li:after{left:0;border-color:rgba(255,255,255,0);border-left-color:#fff}.RTL .BreadCrumb li:after{border-left-color:transparent;border-right-color:#fff;left:auto;right:0}.BreadCrumb li:before{left:-5px;border-color:rgba(238,238,238,0);border-left-color:var(--colBGLight);z-index:2}.RTL .BreadCrumb li:before{left:auto;right:-5px;border-right-color:var(--colBGLight);border-left-color:transparent}.W10pc{width:10%}.W20pc{width:20%}.W25pc{width:25%}.W33pc{width:33%}.W50pc{width:50%}.W60pc{width:60%}.W70pc{width:70%}.W75pc{width:75%}.W80pc{width:80%}.W90pc{width:90%}.W95pc{width:95%}.W100pc{width:100%}.W50px{width:50px}.W950px{width:950px}.MessageBox{margin:0;background:var(--colNotifyWarn);position:relative;z-index:1}.MessageBox.WithIcon{padding-left:20px}.MessageBox.WithIcon>i{position:absolute;left:12px;top:12px}.MessageBox p{padding:10px 10px 10px 19px}.MessageBox p,.MessageBox a{color:rgba(0,2,60,.8)}.MessageBox.Info a,.MessageBox.Error a{transition:color ease .3s}.MessageBox a:hover,.MessageBox a:hover{color:var(--colTextDark)}.MessageBox a:hover{text-decoration:none}.MessageBox>p + p{margin-top:2px}.MessageBox.Error{background:var(--colNotifyErr)}.MessageBox.Confirmation{background:var(--colNotifyOK)}.MessageBox p a:after{content:"\2192";display:inline-block;font-size:15px;transition:margin ease .3s}.MessageBox p a:hover:after{margin-left:5px}.MessageBox.Info{background-color:var(--colNotifyOK)}.MessageBox a.Button:after{content:""}.MessageBox a.Button{display:inline;padding:3px 7px}.MessageBox a.Button:hover{text-decoration:none}.MessageBox.Info a.Button{background-color:var(--colMainLight)}.MessageBox.Info a.Button:hover{background-color:var(--colMainHover)}.MessageBox.Info a.Button i{color:var(--colHighlight)}form .MessageBox{margin-left:0;margin-right:0;margin-top:0}.Flag.Small{width:17px;height:8px;margin:0 auto}.Flag span{display:block;height:100%;text-indent:-9999px;cursor:pointer;background-color:var(--colBGDark)}.Flag span.Escalated{background-color:var(--colTextErr)}.Flag span.New{background-color:var(--colNotifyOK)}.Flag span.Warning{background-color:var(--colNotifyWarn)}.Flag span.PriorityID-1{background-color:#03c4f0}.Flag span.PriorityID-2{background-color:#83bfc8}.Flag span.PriorityID-3{background-color:#cdcdcd}.Flag span.PriorityID-4{background-color:#ffaaaa}.Flag span.PriorityID-5{background-color:#ea2400}span.UnreadArticles,div.UnreadArticles{display:block;width:16px;height:15px;margin-left:6px;font-weight:normal;position:relative;padding:0 3px!important}span.UnreadArticles i,div.UnreadArticles i{display:block;position:absolute;left:0;top:0;z-index:2;font-size:14px;color:var(--colBGMedium)}span.UnreadArticles em,div.UnreadArticles em{display:none}span.UnreadArticles i:first-child,div.UnreadArticles i:first-child{color:var(--colBGDark)!important;font-size:16px;z-index:1;left:-1px;top:-1px}span.UnreadArticles.Remarkable i,div.UnreadArticles.Remarkable i{color:var(--colMainLight)}span.UnreadArticles.Ordinary,div.UnreadArticles.Ordinary{color:var(--colBGDark)}tbody tr:hover span.UnreadArticles i{color:var(--colNotifyOK)}span.ImportantArticles{display:block;width:16px;height:16px;float:right;margin:-2px 0 0 23px;color:var(--colTextErr);font-size:13px}span.ImportantArticles em{display:none}span.ImportantArticles i{color:var(--colTextErr)}.Chart{width:240px;height:200px}#ChartTooltip{padding:2px 8px 3px;background:var(--colTextDark);color:var(--colBGLight);font-size:11px;opacity:.8;border-radius:8px;position:absolute}.DatepickerIcon{margin:1px 0 0 4px;height:16px;width:16px;display:inline-block;vertical-align:top;color:var(--colTextDark)}.DatepickerIcon.DisabledLink{color:var(--colTextLight)}.RTL .DatepickerIcon{margin:0 4px 0 0}td.Highlight a.ui-state-default{border:1px solid var(--colHighlight);background:var(--colHighlight)!important}.ui-datepicker-current-day{opacity:var(--colBGMedium)!important}.ui-datepicker-week-end{}#ui-datepicker-div{z-index:6100!important}.ui-autocomplete{z-index:6100!important;max-height:200px;overflow-x:auto;overflow-y:auto}.ui-autocomplete .ui-menu-item{font-size:11px}.ui-overlay-autocomplete{z-index:6100!important}.ui-autocomplete .ui-menu-item-wrapper.ui-state-active{border:0;margin:0}.ui-menu-item:hover,.ui-menu-item:focus,.ui-menu-item:active,.ui-autocomplete .ui-menu-item-wrapper.ui-state-active{background:var(--colBGLightMedium)}.IconInline{display:inline-block}.IconReady{width:16px;height:16px;background-image:url(../img/icons/tick.png)}.IconNotReady{width:16px;height:16px;background-image:url(../img/icons/cross.png)}.IconNotReadyGrey{width:16px;height:16px;background-image:url(../img/icons/cross_sw.png)}iframe.TextOption{width:500px;height:400px}iframe.TextOption.Customer{width:800px}iframe.TextOption.CustomerUserAddressBook{width:960px;min-height:65vh;max-height:80vh}#SearchForm,#AgentCustomerInformationCenterSearchForm,#AgentCustomerUserInformationCenterSearchForm,#AgentTicketCustomerIDSelection{width:760px;padding-right:20px}#SearchForm #SearchProfile,#AgentCustomerInformationCenterSearchForm #SearchProfile{max-width:350px}#ArticleFilterDialogForm{width:480px;max-height:300px}#ContextSettingsDialog{width:450px;max-height:100px}.ArticleBody{font-family:monospace,fixed;word-wrap:break-word;background:var(--colElement);padding:10px;min-height:70px}.ArticleHTML{padding:2px 5px;font-size:11px;max-height:100px;background:var(--colElement);min-height:70px}.ArticleMailContent .ArticleHTML{max-height:none;font-size:12px;padding:10px}.ArticleChat .Name{font-weight:bold;white-space:nowrap}.ArticleChat .Time{padding-right:5px;color:var(--colTextLight);white-space:nowrap}.ArticleChat .SystemGenerated .Name{display:none}.ArticleChat .SystemGenerated .Text{font-style:italic;color:var(--colTextLight)}.ArticleChat .Own .Name{color:red}.ArticleChat>div{display:table}.ArticleChat>div>div{display:table-row}.ArticleChat>div>div>span{display:table-cell}#ChatStartDialog{width:500px;position:relative}#ChatStartDialog form{display:block;padding:10px}#ChatStartDialog form textarea{width:380px;height:30px;font-family:Arial,sans-serif;padding:3px}#ChatStartDialog form .Primary{position:absolute;right:20px;top:11px}#ChatStartDialog form .Primary span{line-height:26px;height:26px}#ChatStartDialog form .Primary:focus{border-color:var(--colTextDark)}.ChatProtocol{border:1px solid var(--colBGDark);padding:2px;overflow-y:auto;max-height:150px;width:617px}.ui-menu-item{font-family:"Helvetica Neue",Helvetica,Arial,sans-serif}.ui-menu .ui-menu-item a{display:block;padding:2px;border:0;text-wrap:nowrap}.ui-corner-all{border-radius:0!important}.ui-widget-header{background:var(--colBGLightMedium)!important;border:0!important;font-weight:normal!important}.ui-state-default,.ui-widget-content .ui-state-default,.ui-widget-header .ui-state-default{background:var(--colBGLight)!important}.ui-state-hover,.ui-widget-content .ui-state-hover,.ui-widget-header .ui-state-hover,.ui-state-focus,.ui-widget-content .ui-state-focus,.ui-widget-header .ui-state-focus{background:var(--colBGMediumDark)!important}.RichTextField .ui-resizable-s{position:relative;bottom:0;box-sizing:border-box;height:4px;margin-top:-2px;overflow:hidden;i{width:30px;position:relative;display:block;margin:auto;margin-top:-2px;border-radius:5px;background-color:var(--colBGDark);color:var(--colTextLight);text-align:center;font-size:9px;cursor:s-resize}}.nvtooltip{font-size:11px!important;border:0!important}iframe.PopupIframe{position:absolute;top:0;left:0;width:100%;height:100%;z-index:9999}body>div.MetaFloater{width:600px;height:400px;background:var(--colElement);box-shadow:2px 1px 3px var(--colBGDark);position:absolute;box-sizing:border-box;z-index:999;margin-top:-5px;border:1px solid var(--colBGLightMedium);border-top:30px solid var(--colBGLightMedium)}body>div.MetaFloater:after,body>div.MetaFloater:before{bottom:399px;left:50%;border:solid transparent;content:" 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10px;display:block;position:absolute;top:-30px;text-align:right;box-sizing:border-box;height:30px;color:var(--colTextMedium)}body>div.MetaFloater>div.Content{height:100%;width:100%;position:absolute;left:0;top:0;overflow:hidden}body>div.MetaFloater>div.NoPreview{display:none;text-align:center;width:50%;margin:23% auto;line-height:150%;color:var(--colTextLight)}body>div.MetaFloater>div.NoPreview i{display:block;font-size:20px;margin-bottom:10px;color:var(--colTextLight)}body>div.MetaFloater>a.Scale{left:0}body>div.MetaFloater>a.Open{left:25px}body>div.MetaFloater>a.Close{right:0}.CMToolbarContainer{width:100%;border:1px solid var(--colBGDark);border-bottom:none;height:35px;background-color:var(--colBGLight)}.CMToolbarIcons{position:relative;display:table;border-collapse:separate;border-spacing:8px;left:15px;background-color:var(--colBGLight);font-size:16px}.CMToolbarIcons div{cursor:pointer;display:table-cell;background-repeat:no-repeat;background-size:contain}.CMToolbarIcons div:hover{border-bottom:2px solid red}.CMIndent{width:20px;height:20px;background-image:url(../img/icons/CM-Indent.png)}.CMComment{width:20px;height:20px;background-image:url(../img/icons/CM-Comment.png)}.CMSearch{width:20px;height:20px;background-image:url(../img/icons/CM-Search.png)}.CMSearchReplace{width:20px;height:20px;background-image:url(../img/icons/CM-SearchReplace.png)}.CMSelectAll{width:20px;height:20px;background-image:url(../img/icons/CM-SelectAll.png)}.CMMaximize{width:20px;height:20px;background:url(../img/icons/CM-Maximize.png)}.AJAXLoader{display:inline-block;width:14px;height:14px;margin:4px;position:relative;vertical-align:bottom}.AJAXLoader:after,#Canvas .Activity .Loader:after,.Loading>.Header h2:after,.OverviewControl.Loading .ControlRow:after{-webkit-animation:fa-spin 2s infinite linear;animation:fa-spin 2s infinite linear;position:absolute;left:0;top:0;width:100%;height:100%;line-height:14px;content:"\f1ce";font-family:FontAwesome;font-size:14px;color:var(--colTextLight)}}@media only screen and (min-width:1025px){.ScreenXL{display:block!important}.SmallerOrEqualScreenXL{display:block!important}.ScreenL,.ScreenM,.ScreenS,.ScreenXS,.SmallerOrEqualScreenL,.SmallerOrEqualScreenM,.SmallerOrEqualScreenS,.SmallerOrEqualScreenXS{display:none!important}#ResponsiveFooter .Visible-ScreenXL{display:block!important}#ResponsiveFooter .Visible-ScreenL,#ResponsiveFooter .Visible-ScreenM,#ResponsiveFooter .Visible-ScreenS,#ResponsiveFooter .Visible-ScreenXS{display:none!important}.ResponsiveHandle{display:none!important}.ErrorBox,.SuccessBox{margin:0 0 20px 0;line-height:150%}.TableFilterContainer{position:relative}.TableFilterContainer .FilterRemove{position:absolute;right:6px;top:50%;font-size:12px;margin-top:-6px;display:none;color:var(--colTextLight);transition:color ease .3s}.TableFilterContainer .FilterRemove:focus,.TableFilterContainer .FilterRemove:hover,.TableFilterContainer .FilterRemove:active{color:var(--colTextDark)}.TableFilterContainer input,.TableFilterContainer input.FilterBox{padding:7px!important;box-sizing:border-box;border-radius:10px;width:100%}.fa{color:var(--colTextDark)}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{#Header{height:72px;padding:10px 0 12px;background:var(--colMainDark);color:var(--colElement);position:relative}#Logo{top:25px;right:24px;width:300px;height:55px;background:url(../img/logo_bg.png) no-repeat;background-size:contain;position:absolute}.RTL #Header #Logo{right:auto;left:38px}#ToolBar{left:10px;top:15px;position:absolute}#ToolBar:last-child{margin-left:0}.RTL #ToolBar{left:auto;right:10px}#ToolBar li{width:24px;height:34px;margin:0 5px;float:left;position:relative}.RTL #ToolBar li{float:right}#ToolBar li.ToolBarItemSeparator{width:0;height:20px;margin:3px 20px 0 20px;border-right:1px solid #fff;opacity:.4;float:left;position:relative}#ToolBar li.Extended{width:auto}#ToolBar li.Extended form *{float:left}#ToolBar li.Extended form select{margin-top:1px}#ToolBar li.UserAvatar{margin:-5px 25px 0 10px}#ToolBar li.UserAvatar .Initials{background:var(--colTextLight);display:block;height:35px;width:35px;border-radius:50px;color:var(--colBGDark);text-indent:0;text-align:center;line-height:37px;text-shadow:1px 1px 1px var(--colTextDark);border:1px solid transparent}#ToolBar li.UserAvatar i{display:none!important}#ToolBar li.UserAvatar>a{display:block;width:37px;height:37px;border-radius:50px;border:2px solid transparent;padding:0;margin-top:-3px;transition:border-color ease .3s}body.Visible-ScreenXL #ToolBar li.UserAvatar:hover>a,body.Visible-ScreenXL #ToolBar li.UserAvatar>a.Active{animation-name:border-fill;animation-duration:.3s;animation-timing-function:ease;animation-fill-mode:forwards}@keyframes border-fill{0%{border-bottom:2px solid var(--colHighlight)}25%{border-bottom:2px solid var(--colHighlight);border-left:2px solid var(--colHighlight)}50%{border-bottom:2px solid var(--colHighlight);border-left:2px solid var(--colHighlight);border-top:2px solid var(--colHighlight)}100%{border-bottom:2px solid var(--colHighlight);border-left:2px solid var(--colHighlight);border-top:2px solid var(--colHighlight);border-right:2px solid var(--colHighlight)}}#ToolBar form[name="SearchFulltext"],#ToolBar form[name="SearchProfile"]{margin-left:10px}#ToolBar li.UserAvatar img{width:35px;height:35px;border:1px solid transparent;display:block;border-radius:50px;cursor:pointer}#ToolBar li.UserAvatar div{display:none;min-width:180px;background:var(--colTextMedium);z-index:999;position:absolute;top:100%;left:-10px;margin-top:22px;background-color:var(--colMainDark)}#ToolBar li.UserAvatar div:after{bottom:100%;left:15px;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;border-color:rgba(85,85,85,0);border-bottom-color:var(--colMainDark);border-width:15px}#ToolBar li.UserAvatar div a,#ToolBar li.UserAvatar div span{text-indent:0;height:auto;width:auto;line-height:18px;color:var(--colBGLight);display:block;padding:5px 10px;white-space:nowrap;background-color:var(--colMainDark)}body.Visible-ScreenXL #ToolBar li.UserAvatar div a:hover{background:var(--colMainDark);color:var(--colHighlight)}#ToolBar li.UserAvatar div a:last-child{padding-bottom:10px}#ToolBar li.UserAvatar div span{color:white;font-size:12px;border-bottom:1px solid var(--colHighlight);padding-bottom:5px;margin-bottom:5px;padding-top:10px;background-color:var(--colMainDark)}#ToolBar li.UserAvatar div strong{font-weight:normal}#ToolBar a{height:20px;width:24px;text-indent:-9999px;position:relative;display:block}#ToolBar a i{display:block!important;font-size:18px;font-style:normal;font-weight:normal!important;padding:0;text-align:center;text-indent:0;width:24px;position:relative;top:-9px;color:var(--colHighlight)!important}#ToolBar a i.icon-small{font-size:12px!important;position:absolute;right:-7px;text-align:center;top:-3px;width:15px;display:none!important}#ToolBar .New .icon-small.icon-show-new{display:block!important}#ToolBar .Reached .icon-small.icon-show-reached{display:block!important}#ToolBar a span.Counter{bottom:-14px;color:var(--colBGLight);display:block;font-size:11px;left:50%;margin-left:-12px;position:absolute;text-align:center;text-indent:0!important;width:24px}#ToolBar .Extended.SearchProfile{position:relative}#ToolBar .Extended.SearchProfile input[type=text]{margin-right:0}#ToolBar .Extended input[type=text]{padding:4px 15px 4px 29px;background:var(--colMainDark);border:1px solid var(--colHighlight);box-shadow:none;position:relative;text-overflow:ellipsis;font-size:11px;transition:all ease .3s;color:var(--colNotifyOK);border-radius:4px}#ToolBar .Extended input[type=text]:focus{background:var(--colHoverLight);color:var(--colTextDark)}#ToolBar .Extended input[type=text]:not(.InputField_Search){width:90px!important}#ToolBar .Extended.SearchFulltext{position:relative}#ToolBar .Extended.SearchFulltext:before{content:"\f002";font-family:FontAwesome;font-size:11px;display:inline-block;position:absolute;left:20px;z-index:2;color:var(--colHighlight);top:6px}#ToolBar .Extended input[type=text]:focus{position:relative;z-index:3}#ToolBar .Extended input[type=text]:not(.InputField_Search):focus{padding-left:7px;width:120px!important}#ToolBar .Extended input[type=text]::-webkit-input-placeholder{color:var(--colTextLight)}#ToolBar .Extended input[type=text]:-moz-placeholder{color:var(--colTextLight)}#ToolBar .Extended input[type=text]::-moz-placeholder{color:var(--colTextLight)}#ToolBar .Extended input[type=text]:-ms-input-placeholder{color:var(--colTextLight)}#ToolBar .Extended input[type=text]::-ms-input-placeholder{color:var(--colTextLight)}#ToolBar .Extended input[type=text]:focus::-webkit-input-placeholder{color:var(--colTextMedium)}#ToolBar .Extended input[type=text]:focus:-moz-placeholder{color:var(--colTextMedium)}#ToolBar .Extended input[type=text]:focus::-moz-placeholder{color:var(--colTextMedium)}#ToolBar .Extended input[type=text]:focus:-ms-input-placeholder{color:var(--colTextMedium)}#ToolBar .Extended input[type=text]:focus::-ms-input-placeholder{color:var(--colTextMedium)}#NavigationContainer{position:absolute;top:55px;left:10px;z-index:20;width:98%;height:34px;overflow:hidden}.NavContainerZIndex{z-index:5500!important}#NavigationContainer #Navigation{left:0;position:absolute}.RTL #NavigationContainer{left:auto;right:10px}#NavigationContainer>a{background:#f3960d;color:#FFFFFF;font-weight:bold;font-size:13px;height:34px;line-height:28px;position:absolute;text-align:center;width:20px;z-index:100}#NavigationContainer>a.NavigationBarNavigateRight{right:0}#NavigationContainer>a.NavigationBarNavigateLeft{left:0}#NavigationContainer>a:hover{padding-top:1px;padding-left:1px;width:19px;height:33px}#NavigationContainer>a i{margin-top:10px;display:block}#NavigationContainer>.fa-check{position:absolute;font-size:15px;top:8px;color:var(--colTextLight);display:none}#Navigation>li{float:left;position:relative}#Navigation>li>a{display:block;height:21px;padding:8px 10px 4px 10px;font-size:12px;line-height:12px;color:var(--colBGLight);position:relative}#Navigation>li>a:after{width:100%;height:3px;position:absolute;bottom:0;left:0;background:var(--colHighlight);content:"";transform:scale(0,1);transform-origin:0;transition:transform 300ms ease;will-change:transform}#Navigation>li>a#GlobalSearchNav{padding-right:21px}#Navigation>li>a#GlobalSearchNav i{font-size:15px;margin-top:5px}.RTL #Navigation>li{float:right}.RTL #Navigation>li>a{padding:4px 4px 3px 15px}.RTL #Navigation>li>a#GlobalSearchNav{padding-right:4px;padding-left:26px}#Navigation>li:hover{cursor:pointer}#Navigation>li:hover>a,#Navigation>li:active>a{color:var(--colHighlight)}#Navigation>li:hover>a:after,#Navigation>li:active>a:after,#Navigation>li>a:hover:after,#Navigation>li>a:active:after,#Navigation>li>a:focus:after,#Navigation>li.Selected>a:after{transform:scale(1,1)}#Navigation>.Selected{z-index:90}#Navigation>.Selected>a{color:#FFF}#Navigation .Search{width:16px}#Navigation a i{top:2px;left:15px;font-size:20px;position:absolute;color:var(--colHighlight)}#Navigation a i.fa.fa-search{color:white!important}#Navigation>li>ul{display:none}#Navigation>.Active>ul{position:absolute;top:34px;left:0;display:block;z-index:99;background:var(--colMainDark);min-width:100%}.RTL #Navigation>.Active>ul{left:auto;right:-9px}#Navigation>.Active>ul>li{font-size:11px;line-height:11px;margin-top:-1px;position:relative;white-space:nowrap}#Navigation>.Active>ul>li:hover{background:var(--colHighlight)}#Navigation>.Active>ul>li:hover>a{color:var(--colTextDark)}#Navigation>.Active>ul>li>a{display:block;position:relative;color:var(--colBGLight);padding:8px 10px;border-bottom:1px solid var(--colMainDark);background-color:var(--colMainDark)}#Navigation>.Active>ul>li>a:hover{display:block;position:relative;color:var(--colHighlight);padding:8px 10px;border-bottom:1px solid var(--colMainDark);background-color:var(--colMainDark)}#Navigation>.Active>ul>li:last-child>a{border-bottom:none}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.OverviewActions{min-height:28px}.OverviewControl{background-color:var(--colElement)}.OverviewControl>div{padding:0 16px 0 8px;background:var(--colBGLight)}.RTL .OverviewControl>div{padding:0 8px 0 16px}.OverviewZoom{float:right;margin:0 10px}.RTL .OverviewZoom{float:left}.OverviewZoom li{display:inline-block}.OverviewZoom a{display:inline-block;line-height:18px;width:20px;text-align:center;margin-top:5px;vertical-align:middle;background:var(--colBGDark);color:var(--colTextMedium)}.OverviewZoom .Active a,.OverviewZoom .Active a:hover{background:var(--colTextMedium);color:#fff}.OverviewZoom a:hover{border-bottom:0!important;padding-bottom:0!important;background:var(--colBGDark);color:var(--colTextMedium)}.OverviewZoom + .Pagination{height:10px;margin-top:5px;padding-right:12px}.OverviewHeaderMediumLarge div.IconContainer{float:left;width:40px;height:30px;padding-left:4px;background:transparent url(../img/overviewcontrol_line.png) no-repeat bottom right}.RTL .OverviewHeaderMediumLarge div.IconContainer{float:right;padding-left:0;padding-right:4px;background-position:bottom left}.OverviewHeaderMediumLarge div.IconContainer span.Checkbox{display:block;height:14px;width:40px;background:transparent url(../img/overviewcontrol_checkbox.png) no-repeat center}.OverviewHeaderMediumLarge div.IconContainer span.Flag{display:block;height:9px;width:16px;margin-left:10px;margin-top:3px;background-color:var(--colBGDark)}.RTL .OverviewHeaderMediumLarge div.IconContainer span.Flag{margin-left:0;margin-right:13px}.OverviewHeaderMediumLarge div.Filter{height:25px;padding-top:5px}.RTL .OverviewHeaderMediumLarge div.Filter{margin-left:0;margin-right:55px}.OverviewHeaderSmall{margin-left:8px;margin-right:8px}#CustomerTickets{position:relative;z-index:1}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{#OverviewBody{margin:10px 16px 8px 8px;border-left:1px solid var(--colBGMediumDark);border-right:1px solid var(--colBGMediumDark)}.RTL #OverviewBody{margin-right:8px;margin-left:16px}#EmptyMessageSmall{padding:7px;border:1px solid var(--colBGMediumDark);border-left:0}.Overview thead tr{background:var(--colBGMedium);z-index:15}.Overview thead tr th{height:19px;padding-top:0}.Overview table tbody tr{cursor:pointer}.Overview table tbody tr td.Checkbox{cursor:default!important}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{#TicketOverviewMedium{margin-top:10px}.OverviewMedium{margin:0 16px 8px 8px}.RTL .OverviewMedium{margin-right:8px;margin-left:16px}#EmptyMessageMedium{padding:7px;border:1px solid var(--colBGMediumDark);min-height:0}.OverviewMedium li{position:relative;border-bottom:1px solid var(--colBGDark);min-height:105px;border-left:1px solid var(--colBGMediumDark);border-right:1px solid var(--colBGMediumDark)}.OverviewMedium li:first-child{border-top:1px solid var(--colBGMediumDark)}.OverviewMedium li ul.InlineActions{position:absolute;top:-35px;right:0;height:35px;background-color:var(--colTextLight);margin-right:0;padding-left:5px;cursor:auto;transition:all ease-in .2s}.OverviewMedium>li ul.InlineActions.Actions li:after{margin-top:5px}.OverviewMedium li ul.InlineActions li{height:auto;min-height:0;border:none}.OverviewMedium li ul.InlineActions li form{padding-top:7px}.OverviewMedium li ul.InlineActions li form select{font-size:11px}.OverviewMedium li ul.InlineActions li a{color:#fff}.OverviewMedium li ul.InlineActions li:nth-child(even){background-color:transparent}.OverviewMedium li ul.InlineActions li.ResponsiveActionMenu{display:none}.OverviewMedium li ul.InlineActions li.ResponsiveActionMenu:after{content:"";display:inline;float:none;margin:0;margin-left:8px}body.TouchDevice .OverviewMedium li ul.InlineActions li.ResponsiveActionMenu.Opened:after{content:" | ";display:block;float:right;margin:5px 3px}body.TouchDevice .OverviewMedium li ul.InlineActions{top:0;transition:none}body.TouchDevice .OverviewMedium li ul.InlineActions li.ResponsiveActionMenu{display:inline-block}.OverviewMedium li div.Content{padding-top:12px;padding-bottom:12px;cursor:pointer;position:relative;border-left:5px solid #fff;overflow:hidden}.OverviewMedium li:nth-child(even) div.Content{border-left-color:#F5F5F5}.OverviewMedium li:hover div.Content,.OverviewMedium li:hover{border-left-color:var(--colHighlight)!important}.OverviewMedium li:last-child{border-bottom:1px solid #ddd}.OverviewMedium li:nth-child(even){background-color:#F5F5F5}.OverviewMedium div.Checkbox{position:absolute;top:0;left:0;width:35px;height:35px;cursor:default!important}.OverviewMedium div.Checkbox input{margin-top:12px;margin-left:8px}.RTL .OverviewMedium input.Checkbox{left:auto;right:0}.RTL .OverviewMedium div.Checkbox input{margin-left:0;margin-right:8px}.OverviewMedium div.Flag{top:37px;left:8px;position:absolute;width:22px;height:12px;border:1px solid #bbb}.RTL .OverviewMedium div.Flag{left:auto;right:8px}.OverviewMedium div.UnreadArticles{position:absolute;left:4px;top:60px}.RTL .OverviewMedium div.UnreadArticles{left:auto;right:4px}.OverviewMedium li:hover span.UnreadArticles{background-position:0 -40px}.OverviewMedium h2{margin-left:45px;font-size:14px;font-weight:bold;width:97%}.RTL .OverviewMedium h2{margin-left:0;margin-right:45px}.OverviewMedium h2 a{color:#00023c;display:block}.OverviewMedium table.Infos{margin-top:2px;margin-left:45px;table-layout:fixed;width:97%}.RTL .OverviewMedium table.Infos{margin-left:0;margin-right:45px}.OverviewMedium table.Infos tr:last-child td{padding:0 0 0 10px}.RTL .OverviewMedium table.Infos tr:last-child td{padding:0 10px 0 0}.OverviewMedium table.Infos td{width:16.67%;padding:0 10px 5px 10px;overflow:hidden;line-height:16px;border-left:none;border-right:1px dotted #CCC;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.OverviewMedium table.Infos td>div{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.OverviewMedium table.Infos td:last-child{border-right:none}.OverviewMedium table.Infos td:first-child{padding:0 0 5px 0;border-left:none}.RTL .OverviewMedium table.Infos td:first-child{padding:0 10px 5px 10px}.OverviewMedium table.Infos tr:last-child td:first-child{padding:0}.RTL .OverviewMedium table.Infos tr:last-child td:first-child{padding:0 10px 5px 10px}.OverviewMedium table.Infos td label{display:block;margin-bottom:2px;color:#888;font-weight:bold}.OverviewMedium div.DynamicFieldSeparator{border-bottom:1px dotted #CCCCCC;margin-left:2pc;margin-right:2pc}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{#TicketOverviewLarge{margin-top:10px}.OverviewLarge{margin:0 16px 8px 8px}.RTL .OverviewLarge{margin-right:8px;margin-left:16px}.OverviewLarge .ActionRow{cursor:default}#EmptyMessageLarge{padding:7px;border:1px solid var(--colBGMediumDark);min-height:0}.OverviewLarge>li{position:relative;border-bottom:1px solid var(--colBGMediumDark);border-left:1px solid var(--colBGMediumDark);border-right:1px solid var(--colBGMediumDark)}.OverviewLarge>li:first-child{border-top:1px solid var(--colBGMediumDark)}.OverviewLarge>li ul.InlineActions{position:absolute;top:-35px;right:0;background-color:var(--colTextLight);padding-left:5px;height:35px;cursor:auto;transition:all ease-in .2s}.OverviewLarge>li ul.InlineActions li{height:auto;min-height:0;border:none}.OverviewLarge>li ul.InlineActions.Actions li:after{margin-top:5px}.OverviewLarge>li ul.InlineActions li form{padding-top:7px}.OverviewLarge>li ul.InlineActions li form select{font-size:11px}.OverviewLarge>li ul.InlineActions li a{color:#fff}.OverviewLarge>li ul.InlineActions li:last-child a{margin-right:0}.OverviewLarge>li ul.InlineActions li:nth-child(even){background-color:transparent}.OverviewLarge>li ul.InlineActions li.ResponsiveActionMenu{display:none}.OverviewLarge>li ul.InlineActions li.ResponsiveActionMenu:after{content:"";display:inline;float:none;margin:0;margin-left:8px}body.TouchDevice .OverviewLarge>li ul.InlineActions li.ResponsiveActionMenu.Opened:after{content:" | ";display:block;float:right;margin:5px 3px}body.TouchDevice .OverviewLarge>li ul.InlineActions{top:0;transition:none}body.TouchDevice .OverviewLarge>li ul.InlineActions li.ResponsiveActionMenu{display:inline-block}.OverviewLarge .Content{padding-top:12px;position:relative;cursor:pointer;border-left:5px solid #fff;overflow:hidden;padding-bottom:10px}.OverviewLarge .Content.ArticleBody{cursor:text}.OverviewLarge .Content.ShowInlineActions{padding-top:32px}.OverviewLarge>li:hover>.Content,.OverviewLarge>li:hover{border-left-color:var(--colHighlight)!important}.OverviewLarge>li:last-child{border-bottom:1px solid var(--colBGMediumDark)}.OverviewLarge>li:nth-child(even){background-color:var(--colBGLight)}.OverviewLarge>li:nth-child(even) .Content{border-left-color:var(--colBGLight)}.OverviewLarge div.Checkbox{position:absolute;top:0;left:0;width:35px;height:35px;cursor:default!important}.OverviewLarge div.Checkbox input{margin-top:12px;margin-left:8px}.RTL .OverviewLarge input.Checkbox{left:auto;right:0}.RTL .OverviewLarge div.Checkbox input{margin-left:0;margin-right:8px}.OverviewLarge div.Flag{position:absolute;left:5px;top:37px;width:25px;height:15px;border:1px solid var(--colBGDark)}.RTL .OverviewLarge div.Flag{left:auto;right:-10px}.OverviewLarge div.UnreadArticles{position:absolute;left:4px;top:60px}.RTL .OverviewLarge div.UnreadArticles{left:auto;right:4px}.OverviewLarge li:hover span.UnreadArticles{background-position:0 -40px}.OverviewLarge .Infos{width:40%;float:left}.RTL .OverviewLarge .Infos{float:right}.OverviewLarge div.Content.ShowInlineActions .Infos{margin-top:-20px}.OverviewLarge h2{width:90%;height:15px;margin:0 10px 5px 50px;font-weight:bold;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.RTL .OverviewLarge h2{margin:0 50px 5px 10px}.OverviewLarge h2 a{color:var(--colTextDark);display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.OverviewLarge .Infos table{margin:0 10px 0 50px;table-layout:fixed;width:75%}.RTL .OverviewLarge .Infos table{margin:0 50px 0 10px}.OverviewLarge .Infos table tr:last-child td{padding:0 0 0 10px}.OverviewLarge .Infos table tr.Middle{border-top:1px dotted var(--colBGDark)}.OverviewLarge .Infos table tr.Middle td{padding-top:10px}.OverviewLarge .Infos table td{width:50%;padding:0 0 8px 10px;overflow:hidden;border-left:1px dotted var(--colBGDark);line-height:16px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.OverviewLarge .Infos table td>div{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.OverviewLarge .Infos table td:first-child{padding:0 0 8px 0;border-left:none}.OverviewLarge .Infos table tr:last-child td:first-child{padding:0}.OverviewLarge .Infos table td label{display:block;color:var(--colTextLight);font-weight:bold}.OverviewLarge .ItemActions{cursor:default;position:relative;overflow:hidden;background:var(--colBGLightMedium);border-bottom:1px solid var(--colBGDark);min-height:28px}.OverviewLarge .Preview{width:60%;float:right}.RTL .OverviewLarge .Preview{float:left}.OverviewLarge .Preview>ul{margin:0 5px 2px;background-color:var(--colElement);border:1px solid var(--colBGDark)}.OverviewLarge .Preview li{border:none;min-height:0}.OverviewLarge .Preview h3{margin:0;font-size:12px;background:var(--colBGLightMedium);border:1px solid var(--colBGMedium)}.OverviewLarge .Preview li.Active h3{background:var(--colBGMedium);border-color:var(--colBGMediumDark)}.RTL .OverviewLarge .Preview li.Active h3{margin-left:0;margin-right:-1px}.OverviewLarge .Preview h3 a{height:17px;padding:0 4px;line-height:16px;color:var(--colTextLight);display:block;overflow:hidden}.OverviewLarge li:hover .Preview h3 a{color:var(--colTextMedium)}.OverviewLarge .Preview li.Active h3 a{color:var(--colTextDark)}.OverviewLarge li:hover .Preview li.Active h3 a{color:var(--colTextDark)}.OverviewLarge .Preview h3 .Subject{color:var(--colTextDark)}.OverviewLarge .Preview h3 .Headline{float:left}.RTL .OverviewLarge .Preview h3 .Headline{float:right}.OverviewLarge .Preview h3 span.DateTime{float:right}.RTL .OverviewLarge .Preview h3 span.DateTime{float:left}.OverviewLarge .Preview li div.HiddenBlock{display:none;border-right:1px solid var(--colBGMedium);padding-top:0;padding-bottom:0;overflow:auto}.OverviewLarge .Preview li.Active div.HiddenBlock{display:block}.OverviewLarge .Preview li div.HiddenBlock div.Content{padding:5px;line-height:1.3;border:none}.OverviewLarge .Preview .ArticleCount5 li div.HiddenBlock div.Content{height:124px}.OverviewLarge .Preview .ArticleCount4 li div.HiddenBlock div.Content{height:144px}.OverviewLarge .Preview .ArticleCount3 li div.HiddenBlock div.Content{height:164px}.OverviewLarge .Preview .ArticleCount2 li div.HiddenBlock div.Content{height:184px}.OverviewLarge .Preview .ArticleCount1 li div.HiddenBlock div.Content{height:204px}.OverviewLarge .Preview .ArticleCount5 li div.HiddenBlock div.ActionRow + div.Content{height:97px}.OverviewLarge .Preview .ArticleCount4 li div.HiddenBlock div.ActionRow + div.Content{height:117px}.OverviewLarge .Preview .ArticleCount3 li div.HiddenBlock div.ActionRow + div.Content{height:137px}.OverviewLarge .Preview .ArticleCount2 li div.HiddenBlock div.ActionRow + div.Content{height:157px}.OverviewLarge .Preview .ArticleCount1 li div.HiddenBlock div.ActionRow + div.Content{height:177px}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{#Footer{margin-top:1px;min-height:15px;padding:12px 9px 8px;font-size:10px;clear:both;text-align:center;position:relative}#Footer a,#Footer ul li a{color:var(--colBGDark)}#Footer a:hover,#Footer ul li a:hover{text-decoration:underline}#Footer ul{position:absolute;top:12px;left:212px;right:auto}.RTL #Footer ul{left:auto;right:212px}#Footer ul li{float:left;padding:0 4px 0 4px;border-left:1px solid var(--colBGDark)}.RTL #Footer ul li{float:right;border-left:none;border-right:1px solid var(--colBGDark)}#Footer ul li:first-child{border:none}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.LayoutFixedSidebar{display:block}.LayoutFixedSidebar>.ContentColumn{overflow:hidden}.TicketZoom .LayoutFixedSidebar>.ContentColumn{min-height:500px}.LayoutFixedSidebar>.SidebarColumn{overflow-x:hidden}.LayoutFixedSidebar.SidebarLast>.SidebarColumn{width:340px;float:right;margin-left:16px;margin-right:0}.RTL .LayoutFixedSidebar.SidebarLast>.SidebarColumn{float:left;margin-left:0;margin-right:16px}.LayoutFixedSidebar.SidebarFirst>.SidebarColumn{width:340px;float:left;margin-left:0;margin-right:10px}.RTL .LayoutFixedSidebar.SidebarFirst>.SidebarColumn{float:right;margin-left:10px;margin-right:0}.LayoutGrid{overflow:hidden}.LayoutGrid>div,.LayoutGrid>li{float:left}.RTL .LayoutGrid>div,.RTL .LayoutGrid>li{float:right}.LayoutGrid>.Size1of2{width:50%}.LayoutGrid>.Size1of3{width:33.333%}.LayoutGrid>.Size2of3{width:66.666%}.LayoutGrid>.Size1of4{width:25%}.LayoutGrid>.Size2of4{width:50%}.LayoutGrid>.Size3of4{width:75%}.LayoutGrid>div>div,.LayoutGrid>li>div{overflow:hidden}.LayoutGrid.ColumnsWithSpacing>div>div{margin-left:10px;margin-right:0;margin-bottom:10px}.RTL .LayoutGrid.ColumnsWithSpacing>div>div{margin-left:0;margin-right:10px}.LayoutGrid.ColumnsWithSpacing>li>*{padding-right:10px}.LayoutGrid.ColumnsWithSpacing>div:first-child>div,.LayoutGrid.ColumnsWithSpacing>div.Clear + div>div{margin-left:0;margin-right:0}.LayoutPopup>.Header{padding:7px 20px;background-color:var(--colBGLight)}.RTL .LayoutPopup>.Header{padding:7px 20px 7px 5px}.LayoutPopup>.Header h1{font-size:14px;font-weight:bold;padding:0 5px 0 0;margin-bottom:0;line-height:20px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.RTL .LayoutPopup>.Header h1{padding:5px 0 0 5px}.LayoutPopup>.Header p{padding:15px 5px 0 0}.RTL .LayoutPopup>.Header p{padding:5px 10px 0 5px}.LayoutPopup .Notice{color:red}.LayoutPopup>.Content{padding:20px;background-color:var(--colBGLight)}.RTL .LayoutPopup>.Content{padding:5px 20px 5px 5px}.LayoutPopup>.Footer{padding:5px;text-align:center;min-height:28px}.LayoutPopup>.Footer .CallForAction{display:inline-block;margin:10px 0 5px 0;min-width:150px}.ItemListGrid{overflow:hidden;padding-top:10px}.ItemListGrid>li{float:left;line-height:140%;width:24%;min-width:240px;max-width:320px;height:80px;margin-left:10px;margin-bottom:10px;line-height:140%}.ItemListGrid.WithIcons>li{height:102px}.ItemListGrid>li.FilterMessage{height:auto;line-height:90%;margin:-7px 0 3px 5px;color:var(--colTextLight)}.ItemListGrid>li.FilterMessage.Hidden{display:none}.ItemListGrid>li>a{padding-top:20px;text-align:center;display:block;height:100%;background:var(--colBGLightMedium);box-sizing:border-box;text-align:center;border:1px solid var(--colBGLightMedium);position:relative}.ItemListGrid.WithIcons>li>a{padding-top:56px;transition:all ease .4s}.ItemListGrid.WithIcons>li>a.Disabled{cursor:not-allowed;opacity:.7}.ItemListGrid>li>a:not(.Disabled):hover,.ItemListGrid>li>a:not(.Disabled):active,.ItemListGrid>li>a:not(.Disabled):focus,.ItemListGrid>li>a.Active{background:var(--colBGMedium);border-color:var(--colBGDark)}.ItemListGrid>li span.Icons{border:1px solid var(--colBGDark);border-radius:30px;height:20px;left:50%;margin-left:-20px;padding:10px;position:absolute;top:8px;width:20px;transition:all ease .4s}.ItemListGrid.WithIcons>li a:not(.Disabled):hover span.Icons,.ItemListGrid.WithIcons>li a.Active span.Icons,.ItemListGrid.WithIcons>li a:not(.Disabled):hover span.Icons i.Icon2,.ItemListGrid.WithIcons>li a.Active span.Icons i.Icon2{background:var(--colBGMediumDark)}.ItemListGrid.WithIcons>li span.Icons i{color:var(--colTextLight);font-size:20px}.ItemListGrid.WithIcons>li span.Icons i.Icon2{background:var(--colBGLightMedium);border:1px solid var(--colBGDark);border-radius:20px;font-size:12px;height:15px;line-height:15px;padding:3px;position:absolute;right:-14px;text-align:center;top:-5px;width:15px;transition:all ease .4s}.ItemListGrid>li span.Title{font-size:15px;width:80%;margin:0 auto;margin-bottom:3px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.ItemListGrid>li span.Description{display:block;width:80%;margin:0 auto;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;color:var(--colTextDark)}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{input[type=text],input[type=password],input[type=email],textarea,select[multiple=multiple]{border:1px solid var(--colBGDark);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;background-color:#FFF;-webkit-box-shadow:inset 1px 1px 3px var(--colBGLight),inset -1px -1px 3px var(--colBGLight);box-shadow:inset 1px 1px 3px var(--colBGLight),inset -1px -1px 3px var(--colBGLight)}select[multiple=multiple]{min-width:300px;padding:3px;box-shadow:inset 1px 1px 3px #eee,inset -1px -1px 3px #eee}.DataTable select[multiple=multiple]{min-width:0}select[multiple=multiple] option{padding:2px}select[multiple=multiple] option:nth-child(odd){background-color:var(--colBGLight)}input#Subject{font-size:13px;padding:5px;font-weight:bold}input[type=text],input[type=password],input[type=email],textarea{padding:3px;font-size:12px;color:var(--colTextDark)}input[type=text]:focus,input[type=password]:focus,input[type=email]:focus,textarea:focus{border-color:var(--colTextLight);outline:0;-webkit-box-shadow:none;box-shadow:none}::-webkit-input-placeholder{color:var(--colTextMedium);transition:color ease .3s}:-moz-placeholder{color:var(--colTextMedium);transition:color ease .3s;opacity:1}::-moz-placeholder{color:var(--colTextMedium);transition:color ease .3s;opacity:1}:-ms-input-placeholder{color:var(--colTextMedium);transition:color ease .3s}::-ms-input-placeholder{color:var(--colTextMedium);transition:color ease .3s}:focus::-webkit-input-placeholder{color:var(--colBGDark)}:focus:-moz-placeholder{color:var(--colBGDark);opacity:1}:focus::-moz-placeholder{color:var(--colBGDark);opacity:1}:focus:-ms-input-placeholder{color:var(--colBGDark)}:focus::-ms-input-placeholder{color:var(--colBGDark)}textarea{font-family:monospace,fixed}.DynamicFieldSet textarea,.Row.MultiColumn textarea{resize:vertical;width:100%}.Row_DynamicField textarea{font-family:"Helvetica Neue",Helvetica,Arial,sans-serif}input[type=text][readonly],input[type=password][readonly],input[type=email][readonly],textarea[readonly]{background-color:var(--colBGMedium)}button.Primary{font-weight:bold}a.CertificateRelationAdd,button.CertificateRelationAdd,a.CertificateRead,button.Add,a.Add,button.Remove,a.Remove,button.TrashCan,a.TrashCan,a.Pencil,button.Reset,a.Reset{height:16px;width:16px;padding:1px;margin-top:0;margin-bottom:1px;border-style:none;text-indent:-9999px;display:inline-block;vertical-align:middle;cursor:pointer;position:relative;z-index:999}button.Add,a.Add{background:url(../img/filter_add.png) no-repeat center}button.Add:hover,button.Add:focus,a.Add:hover,a.Add:focus{background:url(../img/filter_add_hover.png) no-repeat center}button.CertificateRelationAdd,a.CertificateRelationAdd{background:url(../img/icons/certificate-plus.png) no-repeat center}a.CertificateRead{background:url(../img/icons/certificate.png) no-repeat center}button.Remove,a.Remove{background:url(../img/filter_remove.png) no-repeat center}button.Remove:hover,button.Remove:focus,a.Remove:hover,a.Remove:focus{background:url(../img/filter_remove_hover.png) no-repeat center}a.TrashCan i.fa-trash-o,a.Pencil i.fa-edit{text-indent:0;position:absolute;left:0;top:4px;z-index:998}button.Reset,a.Reset{height:22px;width:22px;padding:3px}.AddButton,.RemoveButton{color:var(--colTextDark);font-size:14px;vertical-align:middle}button.Add:active,a.Add:active,button.Remove:active,a.Remove:active,button.TrashCan:active,a.TrashCan:active,button.Reset:active{margin-top:1px;margin-bottom:0}.GetAllAJAX{width:16px;height:16px;margin-left:3px;display:inline-block;color:var(--colTextDark)}.GetAllAJAX span{position:absolute;left:-9999px;top:-9999px}.RTL .GetAllAJAX{margin:0 3px 0 0}.AdditionlFieldIcon{width:16px;height:16px;margin-left:3px;display:inline-block;color:var(--colTextDark)}.AdditionlFieldIcon span{position:absolute;left:-9999px;top:-9999px}.RTL .AdditionlFieldIcon{margin:0 3px 0 0}.GenericAgentClearSelect{width:16px;height:16px;margin-left:3px;color:var(--colTextDark)}.GenericAgentClearSelect span{position:absolute;left:-9999px;top:-9999px}.ShowTreeSelection{width:16px;height:16px;margin-left:3px;display:none;color:var(--colTextDark)}.ShowTreeSelection span{position:absolute;left:-9999px;top:-9999px}.ShowTreeSelection:focus{color:var(--colHighlight)}.Field .ShowTreeSelection,.WidgetSettingsForm .ShowTreeSelection{display:inline-block}.WidgetSettingsForm .ShowTreeSelection{position:relative;top:-4px}#TreeContainer #TreeSearch{position:relative}#TreeContainer #TreeSearch span{color:var(--colTextLight);cursor:pointer;font-size:12px;font-weight:bold;height:12px;position:absolute;right:9px;top:4px;width:16px}.DialogTreeSearch span{color:var(--colTextLight);cursor:pointer;font-weight:bold;position:relative;right:10px}#TreeContainer #TreeSearch input{display:block;margin:10px 12px 0 12px;width:92%}.JSTreeField{background-color:#FFFFFF;border:1px solid var(--colBGDark);height:72%;margin:10px 12px;-moz-box-shadow:inset 0 0 6px var(--colBGDark);-webkit-box-shadow:inset 0 0 6px var(--colBGDark);box-shadow:inset 0 0 6px var(--colBGDark);overflow:auto;padding:0 10px 10px 10px}.JSTreeField.InOverlay{margin:5px 5px 5px 0;width:85%;float:left}.JSTreeField .Disabled>a{color:var(--colTextLight);font-style:italic}.JSTreeField .jstree-search{color:#E07006}.JSTreeField .jstree-search.jstree-clicked{color:var(--colTextDark)}.JSTreeField .jstree-clicked{background:#f3960d;background:-moz-linear-gradient(top,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);background:-webkit-gradient(linear,left top,left bottom,color-stop(0%,#ffe7bd),color-stop(20%,#fbba49),color-stop(51%,#f6ad3e),color-stop(51%,#f3960d),color-stop(95%,#e98207),color-stop(100%,#e07006));background:-webkit-linear-gradient(top,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);background:-o-linear-gradient(top,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);background:-ms-linear-gradient(top,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);background:linear-gradient(to bottom,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);border-color:#f3960d;padding:0 3px}.JSTreeField .jstree-hovered{background-color:var(--colBGLightMedium);border-color:var(--colBGMediumDark)}.JSTreeField a:focus{background-color:var(--colBGLightMedium);border-color:var(--colBGMediumDark)}#SubmitTree{display:block;width:120px;margin:0 auto}.RTL .ShowTreeSelection{margin:0 3px 0 0}.OverlayTreeSelector{width:400px;height:300px}form fieldset{display:block;border:none}.TableLikeOverflow{overflow:auto;line-height:initial}fieldset>legend{display:block;width:100%}.WidgetSettingsForm fieldset legend{padding-top:10px}fieldset>legend>span{border-bottom:1px solid var(--colBGMediumDark);display:block;font-weight:bold;padding:5px 0 5px 30%;text-indent:8px;margin-bottom:5px}form fieldset>p.NoValue{padding:5px 0 5px 30%;text-indent:8px}.FieldExplanation{color:var(--colTextLight);margin:5px 0}.SidebarColumn .FieldExplanation.Error{border:1px solid var(--colTextErr);color:var(--colTextErr);line-height:150%;margin:7px 0;padding:7px 10px}form label.Mandatory{color:var(--colTextDark)!important}form label.Mandatory span.Marker{font-size:18px;font-weight:bold;position:relative;top:.35em;line-height:1px;right:2px;left:auto}.RTL form label.Mandatory span.Marker{left:2px;right:auto}form label.LabelError{color:#ff505e!important}.CustomerContainer,.CcCustomerContainer,.BccCustomerContainer{background-color:var(--colBGLight);border:1px solid var(--colBGDark);-moz-box-shadow:inset 1px 1px 5px var(--colBGDark);-webkit-box-shadow:inset 1px 1px 5px var(--colBGDark);box-shadow:inset 1px 1px 5px var(--colBGDark);padding:5px 7px 10px 6px;width:74%;position:relative;-moz-border-radius:2px;-webkit-border-radius:2px;border-radius:2px}.CustomerContainer>div,.CcCustomerContainer>div,.BccCustomerContainer>div{margin-top:5px}.CustomerContainer .CustomerTicketText,.CcCustomerContainer .CustomerTicketText,.BccCustomerContainer .CustomerTicketText{width:calc(100% - 70px);margin-left:7px}.CustomerContainer .CustomerTicketText{transition:background-color 1s ease,border 1s ease}.CustomerContainer .CustomerTicketText.MainCustomer{background-color:var(--colHoverLight);border:1px solid var(--colBGMedium)}.CustomerContainer .CustomerTicketText.Radio{width:calc(100% - 88px);margin-left:0}.CustomerContainer .BoxLabel,.CcCustomerContainer .BoxLabel,.BccCustomerContainer .BoxLabel{background-color:var(--colBGDark);font-size:11px;right:100%;top:10px;padding:0 5px;position:absolute;text-align:center;text-shadow:1px 1px 1px #FFFFFF;min-width:20px;color:var(--colTextMedium)}#EmailRecipientsList span,#EmailRecipientsList a.Collapse{display:none}#EmailRecipientsList.Expanded span,#EmailRecipientsList.Expanded a.Expand{display:inline}.MoveCustomerButton>span{border:solid 1px;font-size:7px;padding:.4px .8px;border-radius:3px;color:var(--colTextDark);display:inline-block;vertical-align:middle;line-height:8.5px;height:8.5px}.MoveCustomerButton.ToMove>span{padding:.4px 1.5px}form label[for]{cursor:pointer}form input.Error,form textarea.Error,form input.Error:focus,form textarea.Error:focus{border-color:var(--colTextErr)}div.TooltipErrorMessage{display:none}fieldset.TableLike>label:not(.ck-label),fieldset.TableLike>.Row>label:not(.ck-label),fieldset.TableLike .Row>.FieldCell label:not(.ck-label){display:block;float:left;line-height:1.9em;width:30%;text-align:right;color:var(--colTextLight);min-height:17px;padding-top:.3em;padding-bottom:1px;text-shadow:0 1px 0 var(--colBGLightMedium);text-wrap:wrap}fieldset.TableLike .Row.MultiColumn>.FieldCell label,fieldset.TableLike .DFSetOuterField .DynamicFieldSet 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.DataTable tbody tr,.TableSmall tbody tr{position:relative}.DataTable tbody tr:hover,.TableSmall tbody tr:hover{z-index:10}.DataTable tbody td:last-child,.TableSmall tbody td:last-child{border-right:none}.DataTable tbody tr:hover td,.TableSmall tbody tr:hover td,.DataTable tbody tr:active td.Clickable,.TableSmall tbody tr:active td.Clickable,.DataTable tr:nth-child(even):hover td.Highlight{background:var(--colHoverLight)}tbody tr.UnreadArticles td{font-weight:bold!important}.DataTable td,.TableSmall td{line-height:15px;vertical-align:middle}.DataTable tr:hover,.TableSmall tr:hover{color:var(--colTextDark)}table tr.MasterAction{cursor:pointer}.DataTable{width:100%;background-color:var(--colBGElement);border:1px solid var(--colBGLight);clear:both;border-collapse:separate}.DataTable.FixedLayout{table-layout:fixed}.DataTable.VariableWidth{width:auto}.DataTable thead{background:var(--colBGMedium)}.DataTable thead th{padding:4px 10px 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a{display:block;width:18px;height:19px;background:url(../img/contextsettings.png) no-repeat 5px 4px;text-indent:-9999px}.TicketList{overflow:auto}.TicketList table{border-collapse:separate;position:relative;overflow:hidden}.TicketList td{line-height:18px}.TicketList td.From div,.TicketList td.Subject div,.TicketList td.Created a{height:20px;overflow:hidden;display:block}.TicketList .No{width:30px;text-align:center}.TicketList .Attachments{width:20px}.TicketList .ArticleEdit{width:20px}.TicketList .ArticleDeleted{text-decoration:line-through;color:red!important}.TicketList .EditIcon{font-size:11px;cursor:pointer}#ArticleTable thead{background:var(--colBGLight);background:-moz-linear-gradient(top,var(--colBGLight) 0%,var(--colBGMedium) 100%);background:-webkit-gradient(linear,left top,left bottom,color-stop(0%,var(--colBGLight)),color-stop(100%,var(--colBGMedium)));background:-webkit-linear-gradient(top,var(--colBGLight) 0%,var(--colBGMedium) 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.LoginScreen{padding-top:90px;height:calc(100vh - 90px);min-height:430px}.LoginScreen .MainBox{padding:0}.LoginScreen .ErrorBox,.LoginScreen .SuccessBox{margin-bottom:10px;padding:10px 25px;border-radius:10px}.LoginScreen .SuccessBox{background-color:var(--colNotifyOK);color:var(--colTextDark);border-radius:10px}#LostPassword,#BackToLogin{color:var(--colTextLight)}.LoginScreen #Header{display:none}.LoginScreen #Footer{border:0;bottom:0;box-sizing:border-box;padding:15px 0;position:relative;text-align:center;text-shadow:1px 1px 1px #fff;text-transform:uppercase;width:100%}.LoginScreen #Footer a{padding-left:0}#Footer a{color:var(--colTextLight);font-size:11px;display:inline-block;position:relative;padding-left:18px;margin-bottom:5px;transition:all ease .4s;text-transform:none}#Footer a span{display:block;width:20px;height:20px;background:url(../img/otobo-signet.svg);background-size:cover;margin:20px auto 10px auto;opacity:.3}#Footer a:hover{text-decoration:none;color:var(--colTextMedium)}#Footer a:hover span{opacity:1}.LoginBox,#PasswordBox{width:350px;margin:0 auto}.LoginBox>.WidgetSimple,#PasswordBox>.WidgetSimple{padding:15px}.LoginBox>.WidgetSimple form>fieldset>div,#PasswordBox>.WidgetSimple form>fieldset>div{position:relative}.LoginBox input,#PasswordBox input{display:block;width:100%;box-sizing:border-box;padding:10px;margin-bottom:15px;border-radius:10px}.LoginBox .Error.Center.Spacing:empty,#PasswordBox .Error.Center.Spacing:empty{display:none}.LoginBox .CallForAction.Fullsize,#PasswordBox .CallForAction.Fullsize{width:100%}.LoginBox .CallForAction.Fullsize span,#PasswordBox .CallForAction.Fullsize span{padding:7px 10px}#LoginLogo{background:transparent url(../img/Otobo_Wortmarke_Digital_Blau_RGB.svg) center no-repeat;background-size:contain;height:220px;margin-bottom:30px}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{ul.Tablelike{border:1px solid var(--colBGDark)}ul.Tablelike:first-child{margin-right:8px}.RTL .Size1of3:first-child ul.Tablelike{margin-left:8px;margin-right:0}.StrikeThrough a{text-decoration:line-through}ul.Tablelike li{line-height:20px;padding:0 4px;min-height:20px;background-color:#FFF}ul.Tablelike li.OneRow,ul.Tablelike li.OneRow .AsBlock{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}ul.Tablelike li:nth-child(even){background-color:var(--colBGLight)}ul.Tablelike li:hover{background:var(--colHoverLight)}ul.Tablelike li:hover a{color:var(--colMainDark)}ul.Tablelike li.Header{color:var(--colTextMedium);font-size:11px;line-height:20px;text-transform:uppercase;background:var(--colBGLightMedium);border-top:1px solid #FFF}ul.Tablelike + ul.Tablelike.AllocationList{border-top:0}ul.Tablelike li.Header + li{border-top:1px solid var(--colBGLightMedium)}.LayoutPopup 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#FFF;border-bottom:1px solid var(--colBGDark);font-size:16px;padding:5px 5px 5px 10px;color:var(--colTextMedium)}.RTL .WidgetBox>.Header h2 + h3{padding:5px 10px 5px 5px}.WidgetBox>.Content{background:#ffffff;min-height:200px;border-left:1px solid var(--colBGDark);border-right:1px solid var(--colBGDark);border-bottom:1px solid var(--colBGDark)}.Collapsed>.Content{display:none}.WidgetBox>.Content.AutoHeight{min-height:0}.ActionMenu{top:4px;right:7px;padding-left:3px;position:absolute;display:none}.RTL .ActionMenu{right:auto;left:0;padding:0 2px 0 0;border-left:none;border-right:1px solid var(--colBGMediumDark);border-bottom-left-radius:0;border-bottom-right-radius:2px}.Header:hover .ActionMenu,.Header .ActionMenu.Visible{display:block}.WidgetAction{height:19px;width:16px;padding-right:1px;float:left;text-align:center}.RTL .WidgetAction{padding:0 0 0 1px;float:right}.WidgetAction a{font-size:14px;height:20px;display:block}.WidgetAction.WithText{width:auto}.WidgetAction.WithText a{color:var(--colTextLight);font-size:11px;white-space:nowrap;line-height:16px}.WidgetAction.WithText a i{font-size:14px;position:relative;top:-2px;display:inline-block!important;margin-left:5px}.WidgetAction.Toggle,.Expanded.AnimationRunning>.Header>.WidgetAction.Toggle{height:13px;width:12px;margin:5px 0 5px 2px;float:left}.WidgetAction.Toggle i{font-size:17px;position:absolute;left:7px;top:2px;color:var(--colTextDark)!important}.RTL .WidgetAction.Toggle i{left:auto;right:7px}.Expanded>.Header>.WidgetAction.Toggle i.fa-caret-right{display:none!important}.RTL .WidgetSimple .Header>.WidgetAction.Toggle i.fa-caret-right{transform:rotateY(180deg)}.Collapsed>.Header>.WidgetAction.Toggle i.fa-caret-down{display:none!important}.Header:active>.WidgetAction.Toggle{background-position:0 -13px}.Expanded>.Header>.WidgetAction.Toggle,.Collapsed.AnimationRunning>.Header>.WidgetAction.Toggle{background-position:0 -26px}.RTL .WidgetAction.Toggle{margin:5px 2px 5px 6px;float:right}.WidgetAction.Toggle a{height:100%;width:100%;top:0;left:0;position:absolute}.WidgetAction i{color:var(--colBGDark);display:block!important;margin:2px 0 0 2px;vertical-align:middle}.WidgetAction:hover i,.WidgetAction a:focus i{color:var(--colTextDark)}.WidgetTooltip{background-color:var(--colElement);position:absolute;width:125px;top:20px;right:0}ul.WidgetTooltip{width:170px;right:-3px;top:21px;background:rgba(216,216,216,.85)}ul.WidgetTooltip li{padding:7px 13px 2px 23px;text-align:left;position:relative;border-bottom:1px solid var(--colBGDark)}ul.WidgetTooltip li i{position:absolute;left:6px;top:7px;color:var(--colTextLight)!important}ul.WidgetTooltip li:last-child{border-bottom:0}ul.WidgetTooltip li a{color:var(--colTextMedium)}ul.WidgetTooltip li a:hover{text-decoration:underline}ul.WidgetTooltip li a:hover i{color:var(--colTextMedium)!important}.WidgetTooltip a{padding:0;line-height:150%;font-size:11px}.oooCryptOK,.oooCryptNOK{font-size:14px;margin-top:2px}.oooCryptOK{color:var(--colNotifyOK)}.oooCryptNOK{color:var(--colNotifyErr)}.ActionList li{margin-bottom:7px}.ActionList li.Separated{border-bottom:1px solid var(--colBGDark);margin-bottom:15px;padding-bottom:10px}.ActionList li:last-child{margin-bottom:0}.ActionList p{margin:0;padding:2px 2px 5px;font-size:11px;color:var(--colTextLight)}.WidgetSimple .ActionList select{margin:0 auto;padding:2px 3px;display:block;width:240px}.WidgetSimple .ActionList select + .FieldExplanation{margin-top:2px}.WidgetSimple .ActionList .CallForAction~select{margin-top:-5px}.CallForAction,.cke_dialog_footer_buttons a.cke_dialog_ui_button{min-height:12px;padding:3px 7px 6px;line-height:14px;vertical-align:middle;color:white;font-size:11px;border:1px solid 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td a.cke_dialog_ui_button span{min-height:12px}.CallForAction.Inline span{padding:2px 7px 4px 7px}.CallForAction.Small span{padding:0 3px 2px 3px;font-size:10px}.CallForAction.Fullsize span{padding:3px 20px 5px 20px}.CallForAction:disabled span{color:rgba(200,200,200,.5)!important;cursor:default}.cke_dialog_footer_buttons td a.cke_dialog_ui_button span{font-size:11px;line-height:auto;color:#fff;font-weight:bold}.CallForAction span i{position:relative;left:0;top:1px;font-size:13px;width:15px;text-align:center;color:var(--colHighlight)!important}.RTL .CallForAction span i{margin-left:5px}.CallForAction.Fullsize.Center span i{position:absolute;left:4px;top:4px}.HeaderPopup{margin-bottom:10px;margin-top:5px;margin-left:5px}.HeaderPopupleft{float:left;max-width:calc(100% - 200px)}.HeaderPopupright{margin-top:5px;margin-right:5px;float:right}#AsteriskExplanationHeader{padding-bottom:25px;padding-left:5px}.CallForAction:active,.CallForAction:hover,.CallForAction:focus{background-color:var(--colMainHover);border-color:var(--colMainHover);color:#fff}.CallForAction.Disabled{background:var(--colBGLightMedium)!important;border:1px solid var(--colBGDark)!important;border-bottom:1px solid var(--colBGDark)!important;color:var(--colNotifyOK)!important}.CallForAction.Disabled,.CallForAction.Disabled span{color:var(--colTextLight);cursor:no-drop}input.FilterBox{padding:4px 5px;width:100%;box-sizing:border-box}.SearchBox{position:relative;margin-bottom:3px}.SearchBox input[type='text']{margin:0;padding:4px 5px;font:normal 12px/15px "Helvetica Neue",Helvetica,Arial,sans-serif;border-color:var(--colTextLight);border-right:none;vertical-align:bottom;width:calc(100% - 25px);box-sizing:border-box}.RTL .SearchBox input[type='text']{border-left:none;border-right:1px solid var(--colTextLight)}.SearchBox input:focus{border-color:var(--colTextMedium);border-right:none}.RTL .SearchBox input:focus{border-color:var(--colTextMedium);border-left:none}.SearchBox button{height:25px;width:25px;margin:0 0 0 -4px;padding:3px 3px 4px;color:var(--colTextMedium);font:bold 11px/14px "Helvetica Neue",Helvetica,Arial,sans-serif;background:var(--colBGLight);border:1px solid var(--colTextLight);text-shadow:0 1px 0 #FFF;vertical-align:baseline}.RTL .SearchBox button{height:25px;margin:0 -4px 0 0;text-shadow:0 1px 0 #FFF;vertical-align:baseline;border-right:1px solid var(--colTextLight)}.SearchBox button:hover{border-color:var(--colTextLight);cursor:pointer}.SearchBox button:active{padding:4px 3px 3px;background:var(--colBGMedium);outline:none}.CanDrag .Header h2{cursor:move}.DropPlaceholder{border:1px dashed var(--colBGMediumDark);background:var(--colBGLightMedium) url(../img/dnd_placeholder_bg.png);margin-top:5px;margin-bottom:5px}#ProgressBar{margin-left:auto;margin-right:auto;padding:0;overflow:hidden;width:950px}.ProgressBarElements1 li{width:950px}.ProgressBarElements2 li{width:474px}.ProgressBarElements3 li{width:316px}.ProgressBarElements4 li{width:237px}.ProgressBarElements5 li{width:189px}.ProgressBarElements6 li{width:158px}.ProgressBarElements7 li{width:135px}#ProgressBar li{float:left;list-style:none;border-style:solid;border-width:1px 0;border-color:var(--colBGDark);background-color:var(--colBGLightMedium)}#ProgressBar li>span{display:block;background-image:url(../img/ProgressBarArrow.png);background-repeat:no-repeat;background-position:center right}#ProgressBar li a{padding:12px 7px 13px 12px;color:var(--colTextMedium);text-decoration:none;font:13px/18px Helvetica Neue,sans-serif;display:block;height:42px;border-style:solid;border-width:1px 0;border-color:var(--colBGLight);background:url(../img/ProgressBarIsolator.png) no-repeat left 6px;cursor:default;text-align:left}#ProgressBar li span a span{color:#ABABAB;font-size:11px;line-height:12px;text-shadow:inherit;display:block}#ProgressBar li:first-child,#ProgressBar li.First{border-left-width:1px}#ProgressBar li:first-child a,#ProgressBar li.First a{border-left-width:1px;padding-left:14px;background:none}#ProgressBar li:last-child{border-right-width:1px}#ProgressBar li:last-child a{border-right-width:1px;padding-right:14px}#ProgressBar .Highlighted{background-color:#fbb42c;border-top-color:#9b6937;border-bottom-color:#996634}#ProgressBar li.Highlighted:first-child{border-left-color:#9b6937}#ProgressBar li.Highlighted>span{background-image:url(../img/ProgressBarArrowActive.png)}#ProgressBar .Highlighted a{color:#562900;text-shadow:0 1px 0 #FCD891;border-top-color:#ffeec8;border-bottom-color:#eaa350;cursor:pointer}#ProgressBar .Highlighted.NoLink a{cursor:default}#ProgressBar li:first-child.Highlighted a{border-left-color:#f2bf5c}#ProgressBar .Highlighted span a 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.WidgetMessage.Bottom{margin-bottom:-10px!important}.WidgetSimple .WidgetMessage.Top{margin-top:0!important}.WidgetSimple .WidgetMessage.Error{background:var(--colTextErr);color:rgba(255,255,255,.8);border:0}.WidgetSimple .WidgetMessage.Warning{background:#F7AE40;border-color:#D18F2B;color:#774a06}.WidgetSimple .WidgetMessage.Warning *{}.WidgetSimple .WidgetMessage.Success{background:#6EB22A;color:#fff;border-color:#52891B}.WidgetSimple .WidgetMessage.Notice{background:#2A61AF;color:#fff;border-color:#15468C}.WidgetSimple .WidgetMessage button{background:var(--colBGLightMedium);border:1px solid var(--colBGDark);display:inline-block;margin-right:5px;transition:all ease .3s}.WidgetSimple .WidgetMessage button:hover{cursor:pointer;background:var(--colBGMediumDark)}.WidgetSimple.HasOverlay{position:relative;overflow:hidden}.WidgetSimple 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.ControlRow{position:relative;overflow:hidden;min-height:24px;background-color:var(--colBGMediumDark);border-top-left-radius:10px;border-top-right-radius:10px}.ControlRow a{color:var(--colTextMedium)}.ControlRow a:hover{color:var(--colTextDark)}.ControlRow a.Active{color:#fff}.RTL .ControlRow .Tabs{float:right}.ControlRow li{padding-left:2px;float:left;position:relative}.RTL .ControlRow li{margin-left:0;margin-right:-3px;float:right}.ControlRow li:hover{background:var(--colBGDark)}.ControlRow li.Active,.ControlRow li.Active:hover,.ControlRow li.Active:active{background:var(--colTextMedium);padding-left:2px}.ControlRow li>a{padding:7px 12px 7px 11px;color:var(--colTextDark);font-size:11px;display:block}.RTL .ControlRow li>a{padding:7px 11px 7px 12px}.ControlRow li:hover>a{color:var(--colTextDark)}.ControlRow li.Active>a,.ControlRow li.Active:hover>a,.ControlRow li.Active:active>a{color:#FFF}.ControlRow 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{div.Headline{height:24px;margin:5px 0;position:relative}div.Headline h1{font-size:15px;line-height:24px;margin:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}div.Headline h1 span{padding:0 3px}div.Headline .Flag + h1{margin-left:30px}.RTL div.Headline .Flag + h1{margin-left:0;margin-right:30px}div.Headline .Flag{position:absolute;top:5px;left:0;width:20px;height:15px}.RTL div.Headline .Flag{left:auto;right:0}.ArticleView{position:absolute;right:3px;top:7px}.ActionRow .TableContextSettings + .TableSmall{margin-right:17px}#ArticleItems .Header h2{float:left}#ArticleItems .WidgetSimple .Header{overflow:hidden}#ArticleItems .WidgetSimple .Header h2{max-width:80%}#ArticleItems .WidgetSimple .Header .AdditionalInformation{position:static;line-height:22px;font-size:11px;float:right}#ArticleItems .WidgetMenu 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a{width:26px;height:24px;line-height:24px;vertical-align:middle;display:block;float:left}.ControlRow .Icons a.Active{background:var(--colTextMedium)}.ControlRow .Icons a:hover{background-color:var(--colBGDark)}.ControlRow .Icons a{text-align:center}.ControlRow .Icons a i{color:var(--colTextLight);font-size:15px;margin-top:5px;display:block}.ControlRow .Icons a.Active i{color:#fff}.ControlRow .Icons a span{margin:4px auto;width:16px;height:16px;text-indent:-9999px;display:block}.ControlRow .ArticleFilter.Icons .Active span{background-position:0 -16px}.Dialog>.Content>.Attachment.InnerContent{padding:0}.AttachmentContent{width:300px;height:500px;overflow:hidden;overflow-y:scroll}.AttachmentElement{margin:5px 9px;border-bottom:1px solid var(--colBGMedium);padding-bottom:2px}.AttachmentElement:last-child{border-bottom:0}.AttachmentPreview{height:80px;width:60px;border:1px solid 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a.Close{display:block;width:12px;height:12px;position:absolute;right:6px;top:6px;color:var(--colTextMedium)}.MessageBrowser a.Close:hover{color:var(--colTextDark)}#ArticleTable.DataTable tbody td{border-right-style:dashed}#ArticleTable.DataTable tbody td:last-child{border-right:0}.UseArticleColors td,.UseArticleColors tr:nth-child(even) td{transition:background ease .3s;background:var(--colElement);border-color:var(--colBGDark);border-bottom:1px solid var(--colBGLightMedium)}.UseArticleColors tr.Active>td,.UseArticleColors tr:hover>td{background-color:var(--colBGMedium)!important;border-color:var(--colBGMedium);border-right-color:var(--colBGDark)!important}.UseArticleColors tr.NotVisibleForCustomer>td{background:#fce4e0!important;border-bottom-color:#f9bcb2;border-color:#f9bcb2}.UseArticleColors tr.NotVisibleForCustomer.Active>td,.UseArticleColors tr.NotVisibleForCustomer:hover>td{background-color:#f9bcb2!important;border-color:#f9bcb2}.UseArticleColors 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{div.TooltipContainer{position:absolute;z-index:6000;display:none}div.Tooltip{width:244px}div.Tooltip.TongueTop,div.Tooltip.TongueBottom{width:400px}div.Tooltip.TongueLeft{margin-left:-37px}.RTL div.Tooltip.TongueLeft{}div.Tooltip.TongueRight{margin-left:-202px}div.Tooltip>div.Content{background-color:var(--colBGElement);border:1px solid var(--colBGDark);padding:5px;position:relative}div.Tooltip.TongueTop>div.Content{margin-bottom:15px}div.Tooltip.TongueBottom>div.Content{margin-top:15px}div.Tooltip>div.Content:after,div.Tooltip>div.Content:before{left:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none}div.Tooltip.TongueTop>div.Content:after,div.Tooltip.TongueTop>div.Content:before{top:100%}div.Tooltip.TongueBottom>div.Content:after,div.Tooltip.TongueBottom>div.Content:before{bottom:100%}div.Tooltip.TongueLeft>div.Content:after,div.Tooltip.TongueLeft>div.Content:before{left:10%}div.Tooltip.TongueRight>div.Content:after,div.Tooltip.TongueRight>div.Content:before{left:90%;right:10%}div.Tooltip>div.Content:after{border-color:rgba(255,255,255,0);border-width:6px;margin-left:-6px}div.Tooltip>div.Content:before{border-color:rgba(204,204,204,0);margin-left:-7px}div.Tooltip.TongueTop>div.Content:after{border-top-color:#fff;border-width:6px}div.Tooltip.TongueTop>div.Content:before{border-top-color:var(--colBGDark);border-width:7px}div.Tooltip.TongueBottom>div.Content:after{border-bottom-color:#fff;border-width:6px}div.Tooltip.TongueBottom>div.Content:before{border-bottom-color:var(--colBGDark);border-width:7px}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{#Overlay{position:absolute;top:0;left:0;width:100%;height:100%;background-color:#000;opacity:.5;filter:alpha(opacity = 50);z-index:3500}.Dialog{position:absolute;z-index:6000;min-width:150px;background:white;border-radius:10px;border:10px solid white}.Dialog.Modal.Alert{z-index:6500}.Dialog.Fullsize{width:100%;height:100%;left:0!important}.Dialog>.Header{cursor:move;display:block;position:relative;height:25px}.Dialog>.Header .Close{display:block;position:absolute;height:12px;width:12px;right:8px;top:7px;color:var(--colTextDark)}.RTL .Dialog>.Header .Close{right:auto;left:8px}.Dialog>.Header h1{padding:5px 10px;font-weight:normal;font-size:14px;padding-top:5px}.Dialog>.Content{position:relative;overflow-x:hidden}.Dialog>.Content>.InnerContent{padding:10px 25px 10px 10px;background:var(--colElement);overflow-y:auto;overflow-x:auto;max-height:200px;position:relative}#AgentSplitSelection{min-width:330px}#TimeLineOverflow{overflow-y:hidden;max-height:1173px;padding:10px}.RTL .Dialog>.Content>.InnerContent{padding:10px 10px 10px 25px}.Dialog>.Content>.ContentFooter{padding:6px 0 5px;min-height:20px}.Dialog>.Footer{padding:6px 0 5px;display:block;position:relative}.Dialog>.Footer.ContentFooter{display:none}.Dialog.Alert .InnerContent .fa{display:block;font-size:25px;text-align:center;color:var(--colTextErr);margin-bottom:10px}.Dialog.Alert h2,.Dialog.Alert p{text-align:center}.Dialog.Alert{width:450px;top:100px;left:300px}.OverlayDynamicFieldRichTextiFrame{height:400px;width:800px}.Dialog fieldset{margin-bottom:15px}.Dialog .WidgetSettingsForm fieldset,.Dialog fieldset.NoMargin{margin-bottom:0}.Dialog .Field.LayoutGrid{padding-top:7px}.Dialog .Field.LayoutGrid .Tablelike{width:98%}.Dialog .Field .FocusField{position:absolute;left:-9999px;z-index:-1}.Dialog .Buttons{background:var(--colBGMediumDark);border-top:1px solid var(--colBGDark);margin:15px -8px -8px;padding:10px 10px 9px 10px;text-align:center}.Dialog .Field.LayoutGrid .AllocationList{max-height:192px;overflow:auto}.Field.LayoutGrid .AllocationList.AvailableFields{max-height:155px}.Dialog .Field.LayoutGrid .AllocationList.OrderNumbers{list-style:decimal inside}.FilterInputContainer{width:98%;border-left:1px solid var(--colBGDark);border-right:1px solid var(--colBGDark);background-color:var(--colBGLightMedium)}.FilterInputContainer input{width:95%;display:block;margin:7px auto}#ContextSettingsDialogOverviewSmall{width:950px;max-height:600px}.TextDialog{padding:10px;line-height:150%;width:550px;font-size:13px;max-height:450px;overflow:auto}.TextDialog p,.TextDialog li,.TextDialog a{font-size:12px}.TextDialog ul{list-style-type:square;margin:0 0 7px 20px}.TextDialog ul li{margin-bottom:5px;line-height:130%}.TextDialog h1{margin-bottom:4px;margin-top:7px;font-size:14px}.TextDialog>p{margin-bottom:12px;margin-left:8px}#ElasticsearchQuickResult td{max-width:400px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}#ElasticsearchQuickResult h3{padding:8px 0 4px 20px;margin:0}.Dialog.Modal #AppWrapper>#Header,.Dialog.Modal .ErrorScreen~#Footer{display:none}.Dialog.Modal .ErrorScreen{margin-top:0!important}.Dialog.Modal .ErrorScreen .CenterBox{width:auto!important}.Dialog.Modal .ErrorScreen .WidgetSimple .Content{max-height:200px;overflow:auto}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{div.InputField_Container{position:static;display:inline-block}div.InputField_InputContainer{position:relative;display:inline-block;line-height:11px}.InputField_Search::-ms-clear{display:none;width :0;height:0}.InputField_Search,.InputField_Autocomplete{min-width:190px}.InputField_Search.Small{min-width:130px}.InputField_Search[readonly]:focus{border-color:var(--colBGDark)}.InputField_Search[readonly].Error:focus{border-color:var(--colTextErr)}.SidebarColumn .WidgetSimple .InputField_Search,.SidebarColumn .WidgetSimple .InputField_Autocomplete{min-width:80px;box-sizing:border-box}.SidebarColumn .WidgetSimple .InputField_Container,.SidebarColumn .WidgetSimple .InputField_Container .InputField_InputContainer,.SidebarColumn .WidgetSimple select.Modernize{width:100%}.WidgetSettingsForm .InputField_Search,.WidgetSettingsForm .InputField_Autocomplete{min-width:0}.oooACLHidden{display:none!important}.MultiValue_Template{display:none!important}.Row_DynamicField{display:grid}@media only screen and (min-width:1025px){fieldset.TableLike>.Field>.Modernize#TypeID,fieldset.TableLike>.Field>.Modernize#Dest,fieldset.TableLike>.Field>.Modernize#NewQueueID,fieldset.TableLike>.Field>.Modernize#ServiceID,fieldset.TableLike>.Field>.Modernize#SLAID,fieldset.TableLike>.Field>.Modernize#NewUserID,fieldset.TableLike>.Field>.Modernize#NewOwnerID,fieldset.TableLike>.Field>.Modernize#NewResponsibleID,fieldset.TableLike>.Field>.Modernize#StandardTemplateID,fieldset.TableLike>.Field>.Modernize#NextStateID,fieldset.TableLike>.Field>.Modernize#NewStateID,fieldset.TableLike>.Field>.Modernize#PriorityID,fieldset.TableLike>.Field>.Modernize#NewPriorityID,fieldset.TableLike>.Row>.Field>select.Modernize{min-width:300px}fieldset.TableLike>.Field>input.W50pc,fieldset.TableLike>.Row>.Field>input.W50pc{max-width:310px;box-sizing:border-box}fieldset.TableLike .Row>.FieldCell>.Field>select.Modernize,fieldset.TableLike .Row>.FieldCell>.Field>input.W75pc,fieldset.TableLike .Row>.FieldCell>.Field>input.W50pc,fieldset.TableLike .Row>.FieldCell>.Field>input[type="text"],fieldset.TableLike .FieldCell>.Field>div.InputField_Container>div.InputField_InputContainer>.InputField_Search,fieldset.TableLike .FieldCell>.Field>div.InputField_Container>div.InputField_InputContainer>.InputField_Autocomplete{min-width:300px}fieldset.TableLike>.Row:not(.MultiColumn)>.FieldCell>.Field>input.W50pc{max-width:50%;box-sizing:border-box}fieldset.TableLike>.Field>input.W75pc,fieldset.TableLike>.Row>.Field>input.W75pc{max-width:620px;box-sizing:border-box}fieldset.TableLike>.Field>input#Subject{width:75%;max-width:620px;box-sizing:border-box}fieldset.TableLike>.Field>div.CustomerContainer,fieldset.TableLike>.Field>div.CcCustomerContainer,fieldset.TableLike>.Field>div.BccCustomerContainer{width:calc(75% - 7px);max-width:607px}}#Header div.InputField_Container{color:var(--colTextDark)}#ToolBar li.Extended form div.InputField_Container *{float:none}#ToolBar div.InputField_Container li{height:auto;margin:inherit;width:auto}#ToolBar div.InputField_Container a{display:inline-block;height:auto;text-indent:0;width:auto}#ToolBar .InputField_Search,#ToolBar .InputField_Autocomplete{min-width:65px}.InputField_Search[disabled="disabled"]{color:#aaa}div.InputField_InputContainer .InputField_Search{margin:0;border-radius:4px}#ContextSettingsDialog div.InputField_InputContainer .InputField_Search{min-width:0}fieldset.TableLike>.Row.MultiColumn>.FieldCell>.Field>select.Modernize,fieldset.TableLike>.Row.MultiColumn>.FieldCell>.Field>input.W75pc,fieldset.TableLike>.Row.MultiColumn>.FieldCell>.Field>input.W50pc,fieldset.TableLike>.Row.MultiColumn>.FieldCell .InputField_InputContainer>input{min-width:0!important;width:calc(100% - 7px)}.DynamicFieldDB{width:calc(100% - 12px)!important;box-sizing:border-box}fieldset.TableLike>.Row.MultiColumn>.FieldCell .InputField_Container,fieldset.TableLike>.Row.MultiColumn>.FieldCell 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div.Text{background:var(--colBGLight);cursor:default}.AlreadyDisabled div.InputField_Selection div.Remove{visibility:hidden;display:none}div.InputField_Selection div.Remove a{color:#fff;padding:2px 4px;display:block;border-bottom:none}div.InputField_More{position:absolute;white-space:nowrap;top:6px}div.InputField_ListContainer{position:absolute;z-index:6100;display:none;text-shadow:none}div.InputField_TreeContainer{background-color:#fff;border:1px solid var(--colBGDark);border-top:none;overflow-y:auto;box-sizing:content-box;line-height:18px}.ExpandToTop div.InputField_TreeContainer{border-top:1px solid #ccc;border-bottom:none}div.InputField_ToolbarContainer{background-color:var(--colBGLight);border:1px solid var(--colBGMedium);border-top:none;line-height:21px;box-sizing:content-box;min-height:21px}div.InputField_ToolbarContainer ul{width:100%;display:table}div.InputField_ToolbarContainer ul li{display:table-cell;text-align:center}div.InputField_ToolbarContainer ul li:after{color:#bbb;content:"|";float:right;cursor:default}div.InputField_ToolbarContainer ul li:last-child:after{display:none}.RTL div.InputField_ToolbarContainer ul li:last-child:after{display:inline-block}.RTL div.InputField_ToolbarContainer ul li:first-child:after{display:none}div.InputField_ToolbarContainer ul li a{color:var(--colTextDark);display:inline-block;margin:2px 5px;font-size:11px;line-height:15px}div.InputField_ToolbarContainer i{color:var(--colTextDark)}div.InputField_ToolbarContainer ul li a:hover{border-bottom:2px solid var(--colHighlight);margin-bottom:0}.InputField_Confirm,.InputField_Filters.Active{font-weight:bold}.InputField_FiltersList{background:#fff;white-space:nowrap;border-top:1px solid var(--colBGDark);z-index:1500;line-height:1.5em;width:100%;font-size:11px}.InputField_FiltersList span{margin-right:5px;cursor:default}.InputField_FiltersList input[disabled="disabled"] + 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.jstree-anchor>.jstree-themeicon{margin-left:2px;margin-right:0}.jstree-InputField .jstree-rtl .jstree-node{margin-left:0}.jstree-InputField .jstree-rtl .jstree-container-ul>.jstree-node{margin-right:0}.jstree-InputField .jstree-hovered{background-color:transparent!important}.jstree-InputField .Disabled>.jstree-anchor{color:var(--colTextLight)!important;font-style:italic;cursor:default}.jstree-InputField .jstree-open,.jstree-InputField .jstree-closed{cursor:pointer}.jstree-InputField .jstree-wholerow-ul{position:relative;display:inline-block;min-width:100%}.jstree-InputField .jstree-wholerow-ul .jstree-leaf>.jstree-ocl{cursor:pointer}.jstree-InputField .jstree-wholerow-ul .jstree-anchor,.jstree-InputField .jstree-wholerow-ul .jstree-icon{position:relative}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow{width:100%;cursor:pointer;position:absolute;left:0;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}.jstree-InputField .jstree-wholerow-ul 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/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media print{body{font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:12px;text-align:left}p{line-height:1.3em}h1{font-size:24px;font-weight:bold;margin-bottom:10px;margin-top:20px}h2{font-size:16px;font-weight:bold;margin-top:20px;margin-bottom:7px}h3{font-size:14px;font-weight:bold;margin-bottom:5px}td,th{border-left:1px dotted #E5E5E5;padding:0 10px 0 10px}th{font-weight:bold}#Header,#NavigationContainer,#ToolBar,body>.MessageBox,.ResponsiveHandle,.AdditionalInformation.ControlRow,#ArticleItems ul.Actions,#ArticleTree,.Headline>.Flag{display:none}#Footer{border-top:1px solid #999999;font-size:10px;margin-top:10px;padding:12px 9px 8px;padding:10px}#Footer ul{display:none}#Navigation{display:none}a{color:var(--colTextDark);text-decoration:none}.DontPrint{display:none}.PrintOnly{display:block}.ContextFunctions{display:none}.ActionRow{display:none}#ArticleTable{display:none}.WidgetAction{display:none}.Flag{padding:5px;margin-top:5px;margin-bottom:10px;width:100%}td:last-child{border-right:1px dotted #CCCCCC}.Tab.Actions li a{padding:13px 8px 5px 8px}.Tab.Actions li a:focus{font:bold}.div.Pagination{margin-top:5px;margin-bottom:5px}.Hidden,.Checkbox{display:none}.QueueOverview{color:gray;font-size:12px;margin:0 16px 10px 8px;padding:0 0 4px}.QueueOverviewList a{color:var(--colTextDark)}.Overview.FixedHeader thead tr th{height:19px;border-right:1px solid #C9C9C9;padding-top:0}.TableSmall{margin-top:10px;margin-bottom:10px}.TableSmall thead{margin-top:15px;border:1px solid #C9C9C9}.TableSmall thead a,.TableSmall thead span{color:#4A4A4A;display:block;font-size:11px;height:15px;line-height:15px;margin:0 2px 1px 1px;padding:0 10px;text-transform:uppercase}.OverviewMedium h2 a{color:var(--colTextDark);display:block}.OverviewMedium .Flag{width:150px;height:12px;border:1px dashed #C9C9C9;padding:8px;color:#FF9922}.OverviewMedium li div.Content{padding:10px;margin-top:15px;border:1px solid #C9C9C9}.OverviewMedium table.Infos td label{color:#CCCCCC;margin:8px 0 4px 0;display:block;font-weight:bold;margin-bottom:2px}.OverviewMedium table.Infos td div{margin-left:15px}.OverviewMedium .UnreadArticles span{width:150px;height:12px;border:1px dashed #C9C9C9;padding:8px;border-top:none;color:#FF9922}.OverviewLarge .Flag{width:150px;height:12px;border:1px dashed #C9C9C9;padding:8px;color:#FF9922}.OverviewLarge>li>.Content{margin-bottom:15px;padding:12px;border:1px solid var(--colTextDark)}.OverviewLarge .Infos{margin-bottom:10px}.OverviewLarge .Infos table{border-bottom:1px dotted #C9C9C9;border-top:1px dotted #C9C9C9}.OverviewLarge .Infos table td label{color:#CCCCCC;margin:8px 0 2px 0;display:block;font-weight:bold}.OverviewLarge .Preview{margin-top:10px}.OverviewLarge .Preview ul li{margin-top :10px}.OverviewLarge .Preview h3 a{display:block;height:17px;margin-top:15px}.OverviewLarge .Preview li div.HiddenBlock div.Content{border:medium none;padding:5px;display:block}.OverviewLarge .Preview .ArticleCount2 li div.HiddenBlock div.Content{height:auto;padding:10px;border:1px dotted #C9C9C9}.OverviewLarge .Preview li div.HiddenBlock div.Content{border:medium none;padding:5px}.OverviewLarge .UnreadArticles span{width:150px;height:12px;border:1px dashed #C9C9C9;padding:8px;border-top:none;color:#FF9922}div.Headline .Flag{border:1px solid #CCCCCC;width:150px;color:#FF9922;font-weight:bold;font-size:16px}.WidgetSimple>.Header h2{margin:0 0 5px 0;padding:0 0 5px 0;border-bottom:1px dotted #CCCCCC}div.Headline h1{font-size:20px;margin:10px 0 10px 0;padding:0}#DestQueueID{display:none}.SidebarColumn .WidgetSimple{width:46%;float:left;padding:10px;border:1px solid #CCC;margin-right:10px;margin-bottom:10px}.ContentColumn{clear:both}.WidgetBox{margin-top:20px;padding:10px;border:1px solid #CCC}.WidgetBox .InvisibleText{display:none}.WidgetBox .Actions{display:none}.WidgetBox .ArticleMailHeader{margin:0;padding:0}.WidgetBox>.Header h2{padding:0;margin:0 0 15px 0}.ArticleMailContent body{}.WidgetSimple fieldset{margin-bottom:15px}fieldset.TableLike>label{display:block;float:left;text-align:left;padding-top:4px;font-weight:bold}fieldset.TableLike.FixedLabelSmall>label{width:100px;display:block}fieldset.TableLike>.Value{margin-left:130px;margin-right:0;padding-top:4px}.ItemRow{margin-top:10px;border-top:1px dotted #CCC;display:block;padding-top:10px}.ItemRow li{display:block;padding-top:4px;font-weight:bold}.LayoutPopup .Header{display:none}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.AnimationShake{animation:shake .82s cubic-bezier(.36,.07,.19,.97) both;transform:translate3d(0,0,0);backface-visibility:hidden;perspective:1000px}@keyframes shake{10%,90%{transform:translate3d(-1px,0,0)}20%,80%{transform:translate3d(2px,0,0)}30%,50%,70%{transform:translate3d(-4px,0,0)}40%,60%{transform:translate3d(4px,0,0)}}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@font-face{font-family:'otobo';src:url('../../../../common/fonts/otobo.eot?8f3wlj');src:url('../../../../common/fonts/otobo.eot?8f3wlj#iefix') format('embedded-opentype'),url('../../../../common/fonts/otobo.ttf?8f3wlj') format('truetype'),url('../../../../common/fonts/otobo.woff?8f3wlj') format('woff'),url('../../../../common/fonts/otobo.svg?8f3wlj#otobo') format('svg');font-weight:normal;font-style:normal;font-display:block}.ooofo{font-family:'otobo'!important;speak:none;font-style:normal;font-weight:normal;font-variant:normal;text-transform:none;line-height:1;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.ooofo-add:before{content:"\e900"}.ooofo-archive:before{content:"\e901"}.ooofo-arrow_d:before{content:"\e902"}.ooofo-arrow_l:before{content:"\e903"}.ooofo-arrow_r:before{content:"\e904"}.ooofo-arrow_r2:before{content:"\e905"}.ooofo-arrow_u:before{content:"\e906"}.ooofo-attachment:before{content:"\e907"}.ooofo-boxcheck_ed:before{content:"\e908"}.ooofo-boxcheck_ooo:before{content:"\e909"}.ooofo-boxcheck_semi:before{content:"\e90a"}.ooofo-boxcheck:before{content:"\e90b"}.ooofo-calendar:before{content:"\e90c"}.ooofo-close:before{content:"\e90d"}.ooofo-dashboard:before{content:"\e90e"}.ooofo-delete_outl:before{content:"\e90f"}.ooofo-delete:before{content:"\e910"}.ooofo-faq:before{content:"\e911"}.ooofo-filter_list:before{content:"\e912"}.ooofo-filter:before{content:"\e913"}.ooofo-help:before{content:"\e914"}.ooofo-info:before{content:"\e915"}.ooofo-invisible:before{content:"\e916"}.ooofo-menu:before{content:"\e917"}.ooofo-more_h:before{content:"\e918"}.ooofo-more_v:before{content:"\e919"}.ooofo-pdf:before{content:"\e91a"}.ooofo-photo_library:before{content:"\e91b"}.ooofo-photo:before{content:"\e91c"}.ooofo-print:before{content:"\e91d"}.ooofo-radio_checked:before{content:"\e91e"}.ooofo-radio:before{content:"\e91f"}.ooofo-remove:before{content:"\e920"}.ooofo-rplus:before{content:"\e921"}.ooofo-save:before{content:"\e922"}.ooofo-search:before{content:"\e923"}.ooofo-sort:before{content:"\e924"}.ooofo-text:before{content:"\e925"}.ooofo-ticketlist:before{content:"\e926"}.ooofo-time:before{content:"\e927"}.ooofo-toggle_off:before{content:"\e928"}.ooofo-toggle_on:before{content:"\e929"}.ooofo-visible:before{content:"\e92a"}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.DaemonInfoContent .InfoParagraph{margin-left:15px;margin-right:15px}.DaemonInfoContent .Strong{font-weight:bold}.DaemonInfoContent ul{list-style-type:disc;margin-left:16px}.DaemonInfoContent li{padding-bottom:6px}.DaemonInfoContent legend{border-bottom:1px solid #ccc;color:#333333;display:block;margin-bottom:5px;padding-bottom:5px;width:100%}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.ItemRow i.OpenTicket{color:red}.ItemRow i.NoOpenTicket{color:green}.ItemRow i.fa-power-off{color:#333}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.ItemRow i.OpenTicket{color:red}.ItemRow i.NoOpenTicket{color:green}.ItemRow i.fa-power-off{color:#333}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.ItemRow i.OpenTicket{color:red}.ItemRow i.NoOpenTicket{color:green}.ItemRow i.fa-power-off{color:#333}}
/* OTOBO is a web-based ticketing system for service organisations.

Copyright (C) 2001-2020 OTRS AG, https://otrs.com/
Copyright (C) 2019-2025 Rother OSS GmbH, https://otobo.io/

This program is free software: you can redistribute it and/or modify it under
the terms of the GNU General Public License as published by the Free Software
Foundation, either version 3 of the License, or (at your option) any later version.
This program is distributed in the hope that it will be useful, but WITHOUT
ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <https://www.gnu.org/licenses/>.
*/@media screen,projection,tv,handheld{.ItemRow i.OpenTicket{color:red}.ItemRow i.NoOpenTicket{color:green}.ItemRow i.fa-power-off{color:#333}}